Ratings based on 232 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Atlanta
Posted 1 May 2024
Hotel is not a luxury hotel at all, as displayed on Expedia.com. It's a time share property with a lot of families with kids. And it's not a resort.
by A verified traveler
Posted 31 Mar 2024
The property was very nice and new. But there was a lack in service because it was crowded.
by A verified traveler from HUDSON
Posted 11 Feb 2024
by A verified traveler
Posted 12 Sep 2022 on Hotels
by A verified traveler
Posted 4 Jul 2022 on Hotels
The stay was excellent! The Hotel has an impeccable infrastructure, being the best in town in our opinion. We will be back again for sure!
Comment from Hotel Management
18 Aug 2022 by Ana Alles de Camargo - Gerente Geral , Hotel Management
Thank you for you compliments!! we hope to see you soon again!!
by A verified traveler
Posted 28 Feb 2024 on Hotels
Passamos o carnaval no hotel e tivemos uma ótima experiência! Ótimo o espaço para crianças e os ambientes internos
Equipe sempre atenta e disposta
by A verified traveler
Posted 27 Feb 2024 on Hotels
by A verified traveler
Excelência e qualidade
Posted 27 Feb 2024 on HotelsHotel maravilhoso, atendimento incrível e café da manhã espetacular. Iremos voltar com certeza!
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Melhor Resort de Gramado
Posted 4 Feb 2024 on HotelsIncrível.