Ratings based on 232 Verified Reviews

4.4 out of 5
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Atlanta

Posted 1 May 2024
Hotel is not a luxury hotel at all, as displayed on Expedia.com. It's a time share property with a lot of families with kids. And it's not a resort.
4 out of 5
by A verified traveler

Posted 31 Mar 2024
The property was very nice and new. But there was a lack in service because it was crowded.
1 out of 5
by A verified traveler from HUDSON

This traveler left a rating score only Posted 11 Feb 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Sep 2022 on Hotels
5 out of 5
by A verified traveler

Posted 4 Jul 2022 on Hotels
The stay was excellent! The Hotel has an impeccable infrastructure, being the best in town in our opinion. We will be back again for sure!
Comment from Hotel Management
18 Aug 2022 by Ana Alles de Camargo - Gerente Geral , Hotel Management
Thank you for you compliments!! we hope to see you soon again!!
5 out of 5
by A verified traveler

Posted 28 Feb 2024 on Hotels
Passamos o carnaval no hotel e tivemos uma ótima experiência! Ótimo o espaço para crianças e os ambientes internos Equipe sempre atenta e disposta
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Excelência e qualidade

Posted 27 Feb 2024 on Hotels
Hotel maravilhoso, atendimento incrível e café da manhã espetacular. Iremos voltar com certeza!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Melhor Resort de Gramado

Posted 4 Feb 2024 on Hotels
Incrível.