Ratings based on 422 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
Great location for walking and the train to the Zugspitze cable car. Staff were kind and helpful. Nice breakfast and good facilities are
Comment from Hotel Management
24 May 2024 by Nighty, Hotel Management
Hallo James, thank you very much for the positive review! We are very pleased to hear that you had such a good experience. We are especially pleased that you enjoyed the friendliness of the staff and the quality of our breakfast.We strive for excellent customer service and high quality, local ingredients and are glad we were able to exceed your expectations. We look forward to welcoming you back soon!Best regards
by A verified traveler from Boiling Springs
Posted 6 May 2024
Outstanding front desk staff and pristine rooms. We enjoyed the wonderful pool each day after magnificent hikes.
Comment from Hotel Management
24 May 2024 by Nighty, Hotel Management
Hallo Nels, thank you very much for taking the time to leave us a review! We are very pleased that you enjoyed your stay with us and we would love to welcome you back soon!Best regards, the team of Berghotel Hammersbach
by A verified traveler
Posted 26 Feb 2024
Comment from Hotel Management
24 Mar 2024 by S. Sanviti - Nighty, Hotel Management
Lieber Pierre, wir danken Ihnen für Ihren Aufenthalt bei uns. Wir hoffen, Sie bald wieder als Gast bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, das Team vom Berghotel Hammersbach
by A verified traveler
Posted 11 Dec 2023
Zugsptize train station 1 minute walk
Comment from Hotel Management
12 Dec 2023 by S. Sanviti, Hotel Management
Dear John, thank you for taking the time to review your stay at the Berghotel Hammersbach.We are very pleased to hear that you enjoyed your stay.We look forward to welcoming you back soon! We wish you a wonderful pre-Christmas season. Many greetings, the team of Berghotel Hammersbach
by A verified traveler
Posted 18 Oct 2023
The room we were in was quite dated and did not look anything at all like the pictures online so that was disappointing. It was clean but no windows besides a door that went out into a patio, the room temperature was quite uncomfortable. The walls were very thin and the family next door had a screaming baby and that made it very hard to sleep. The hotel looked lovely online but we did not get the room that was advertised. The area around the property is quiet and seemed residential. Nothing was within walking distance. We did not try the restaurant.
Comment from Hotel Management
28 Oct 2023 by S. Sanviti - Nighty , Hotel Management
Dear Heather, we would like to thank you very much for your comment, we have taken note of your comments and we will continue to work on our high standard.It would be a very great pleasure for us to welcome you back soon so that you can get a new impression.Until then, we wish you all the best.With kind regards,the team of the Berghotel Hammersbach
by A verified traveler
Posted 13 Oct 2023
Nice room and dog friendly, staff were nice and helpful. Dinner was also good and they were accomodating for gluten free. Location is very convenient for Zugspitze and hiking. We unfortunately were staying only one night and our hike second day was rained off so we would like to return for longer next time to explore the area more.
Comment from Hotel Management
28 Oct 2023 by S. Sanviti - Nighty, Hotel Management
Dear William, thank you very much for your exceptionally nice feedback!It is wonderful to read that you felt so comfortable with us. We hope to welcome you many more times.Best regards,the team from the Berghotel Hammersbach
by A verified traveler
Posted 12 Oct 2023
Perfect stay
Comment from Hotel Management
28 Oct 2023 by S. Sanviti, Nighty , Hotel Management
Dear Amelie, thank you very much for your stay at our hotel and for your nice comment about it. we hope to have you among our welcome guests soon. Best regards, the team of Berghotel Hammersbach
by A verified traveler
Posted 2 Oct 2023
This hotel is close to the cog wheel train that takes you to Eibsee for Zugspitze. It has a spa and pool and 3 restaurants
Comment from Hotel Management
3 Oct 2023 by S. Sanviti, Nighty , Hotel Management
Dear Kimberly, thank you very much for this great review. We are happy that you had such a good experience in our hotel and that we could win you over in all areas.See you soon in beautiful Grainau, and of course here with us as our welcome guest.Kind regards and see you next time,Your team from Berghotel Hammersbach
by A verified traveler
Fabulous location and great facilities
Posted 15 Aug 2023 on HotelsLocation and facilities are what make this hotel. It sits on a junction of some of the best walking routes, at the foot of the Zugspitze. If you have to pay for parking then euro 9.50 isn't excessive. Breakfast is lavish and seat yourself and a serve yourself buffet. If I have one gripe it's that room cleaning can be late in the day. Wellness area spacious separate good size pool and gym. Bus and train stops about 10 metres from the hotel.
Comment from Hotel Management
16 Sep 2023 by S. Sanviti, Nighty, Hotel Management
Dear Guest,Reading your feedback is just wonderful! Thank you very much for sharing this great feedback. We are very happy that you felt completely comfortable, could spend a relaxing vacation and that you lacked nothing during your stay.We hope you will keep the beautiful vacation memories in your heart for a long time and visit us again soon in Grainau.Best regards, your team from Berghotel Hammersbach
by A verified traveler
Posted 11 Aug 2023
The property was located in one of the prettiest towns I’ve ever been in. A plus is there is a hike that leads to some amazing views along the river. You get to hike through caves and over multiple bridges (was freaking dope).
Expedia noted laundry but there was no laundry available on site.
Comment from Hotel Management
12 Aug 2023 by S. Ssnviti, the Nighty , Hotel Management
Good Morning Jake, Dear guest,thank you very much for your exceptionally nice feedback!It is wonderful to read that you felt so comfortable with us. We hope that we will be able to welcome and pamper you many more times.Best regards,The team of Berghotel Hammersbach
