Ratings based on 59 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Good central location at Margaret River as a base to go up or down the region. Likely to disturb your neighbors if you talk loudly and use devices at full volume. Good place is you’re looking to be quiet and calm.
Can hear the road from the apartment units but there’s not much traffic in the area so it’s not very disruptive.
by A verified traveler
Posted 26 Mar 2024
We stayed in one of the garden Parker’s at Gilgara retreat and it was beautiful. Such a unique layout, relaxing and ideal for our short getaway! Great communication, easy check in and checkout process! Would be back again!
by A verified traveler
Posted 18 Jan 2024
by A verified traveler
Posted 10 Jan 2024 on Wotif
by A verified traveler
Posted 2 Jan 2024 on Wotif
by A verified traveler
Posted 18 Nov 2023 on Hotels
Amazing place!! A piece of paradise!!!
by A verified traveler
Posted 22 Aug 2023 on Wotif
Terrible customer service skills. I spent the first night wide awake because of their vibrating and incredibly noisy fridge which kept banging against the wooden door where it was kept. I had to keep getting up every hour to push the fridge back in and close the wooden door.
When I told them the following morning, and requested for aother fridge to be swapped with mine (they had another 5 empty studios they could have swapped with, their only solution was to either keep the existing fridge where it was, or leave it outside the studio and use ear plugs for the duration of the stay.
What this meant, was that each time I wanted to use the fridge, I had to open the blinds all the way up to go outside which meant everyone could see inside my studio at night! We are in winter too so it was extremely cold too.
When I asked for a refund for the first night which was spent sleepless, their answer was they would not because they had given an "appropriate" alternative to my stay - having to leave the fridge outside .
If that is what they call giving good customer service, it is in my opinion terrible service.
I would not recommend this place at all.
by A verified traveler
Posted 24 Jul 2023 on Wotif
We were very pleasantly surprised at how wonderful the property was and the apartment we stayed in was vey comfortable and all amenities were excellent.
by A verified traveler
Posted 6 Feb 2023 on Wotif
Amazing stay! Beautiful place, exactly like the pictures. Wonderful accomodation. No issues at all. Will definitely be coming back!
by A verified traveler
Posted 13 Oct 2022 on Wotif
Absolutely loved our stay at Gilgara! Was so quiet & beautiful and had such a relaxing stay! The apartment is fabulous and has absolutely everything you need! Will definitely be back when in Margaret River again!
