Ratings based on 165 Verified Reviews

4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
7 Mar 2024 by The Paxton Team, Hotel Management
Dear LakshmiThank you for your kind words! We're glad you're happy with our service. We love hearing back such glowing feedback from our guest upon their stay with us. We happy to know that you loved the ambience and location of the hotel and that it was exactly what you needed on your trip. We love catering to our guest and it warms our heart to know that you had such an awesome stay in PE and we love knowing you experienced our friendly and warm hospitality, after all we are known as the friendly city for a reason. We look forward to welcome you back really soon.Regards
4 out of 5
by A verified traveler

Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
1 Mar 2024 by The Paxton Team, Hotel Management
Dear NeilThank you for the lovely review, we appreciate the time and effort taken to give us feedback. We happy to know that all amenities and the location lived up to your expectations. We hope to welcome you soon. Kind Regards
2 out of 5
by A verified traveler

Posted 14 Feb 2024 on Hotels
Comment from Hotel Management
1 Mar 2024 by The Paxton Team, Hotel Management
Dear ChristinaThank you very much for spending your vacation at THE PAXTON HOTEL and taking the time to provide us with your review. We delighted by your feedback and also by the potential for improvement that you presented us. We have forwarded your experiences to the respective departments so these situations can be handled more professionally in the future. We are looking forward to welcoming you here in Port Elizabeth again soon. Kind regards,
5 out of 5
by A verified traveler

Posted 6 Feb 2024 on Hotels
Comment from Hotel Management
8 Feb 2024 by The Paxton Team, Hotel Management
Dear MolelekoaAah what positive and kind feedback,we love how excited you are about the ecperience you had with us. We love welcoming guest back such as you and look forward to your next visit.Kindest Regards
5 out of 5
by A verified traveler

Posted 26 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by The Management Team, Hotel Management
Dear KerriThank you for the lovely response and review, we appreciate our guest taking an effort to provide us with feedback. We hope to welcome you back soonest. Regards
5 out of 5
by A verified traveler

Posted 13 Jan 2024 on Hotels
Comment from Hotel Management
15 Jan 2024 by The Paxton Team, Hotel Management
Dear AnonymousSo sad that you gave us such a spectacular review but we cannot name you. But we thank you for taking the time to rate your overall stay with us, and that you had a lovely time within our hotel. We wish to welcome you back really soon.Kind Regards
4 out of 5
by A verified traveler

Posted 10 Jan 2024 on Hotels
Comment from Hotel Management
15 Jan 2024 by The Paxton Team, Hotel Management
Good Day JornDear JornWe appreciate the time you took to rate and review the services you received when you stayed with us. We hope to welcome you back soon.Kind Regards
5 out of 5
by A verified traveler

Posted 9 Jan 2024 on Hotels
Comment from Hotel Management
15 Jan 2024 by The Paxton Team, Hotel Management
Dear AlanThank you for the amazing review, we appreciate the positive feedback.Regards
4 out of 5
by A verified traveler

Posted 8 Jan 2024 on Hotels
Comment from Hotel Management
9 Jan 2024 by The Paxton Team, Hotel Management
Dear LxgThank you for taking the time to review and rate your stay with us. We hope to welcome you back soon.
3 out of 5
by A verified traveler

Posted 7 Jan 2024 on Hotels
Comment from Hotel Management
9 Jan 2024 by The Paxton Team, Hotel Management
Dear NomfusiThank you for the lovely review, we love kind words and hearing positive feedback. We hope to welcome you back soon.Kind Regards