Ratings based on 224 Verified Reviews

4.4 out of 5
87% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 21 Mar 2024
Nice enough hotel but super outdated. The beach area used to be nice but is really rundown these days. Close proximity to the mall and beach.
Comment from Hotel Management
22 Apr 2024 by Management, Hotel Management
Dear LouiseThank you for taking time to review our Hotel, we appreciate your feedback. Kind regards
3 out of 5
by A verified traveler

Posted 26 Feb 2024
Love the bath in the room.
Comment from Hotel Management
22 Apr 2024 by Management, Hotel Management
Dear DavidThank you for taking time to review our Hotel, we appreciate it.we look forward to welcoming you back soon.Kind Regards
5 out of 5
by A verified traveler

Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
25 Jan 2024 by Management, Hotel Management
Dear RiaanThank you for such a great review, we truly appreciate it.Kind Regards
5 out of 5
by A verified traveler

Wonderful views

Posted 6 Jan 2024 on Hotels
Superb location and lovely room on top floor. Outside pool was deserted but indoor pool full of kids. Nice peaceful sunbathing 😎. Staff were so helpful although a little slow at breakfast. Casino has smoking and non smoking areas which is good and I paid for the stay with my winnings 🤑
Comment from Hotel Management
25 Jan 2024 by Management, Hotel Management
Dear CliveThank you for such a great review, we truly appreciate it.Kind Regards
5 out of 5
by A verified traveler

Posted 16 Dec 2023 on Hotels
Comment from Hotel Management
25 Jan 2024 by Management, Hotel Management
Dear MelanieThank you for such a great review, we truly appreciate it.Kind Regards
5 out of 5
by A verified traveler

Posted 12 Dec 2023 on Hotels
Comment from Hotel Management
25 Jan 2024 by Management, Hotel Management
Dear Guest Thank you for such a great review, we truly appreciate it.Kind Regards
5 out of 5
by A verified traveler

Posted 5 Dec 2023
Convenient area and close to beaches and shopping centre
Comment from Hotel Management
25 Jan 2024 by Management, Hotel Management
Dear AnthonyThank you for such a great review, we truly appreciate it.Kind Regards
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2023 on Hotels
2 out of 5
by A verified traveler

Posted 24 Oct 2023 on Hotels
The standard of the hotel has dropped significantly. The curtains did not close properly. There some tv channels that were not playing. The bed side lamps were not working. All of the above were reported, but nothing was done. Lastly, at the dinning hall during breakfast you are made to wait because it is full and yet there's a space where they could prepare for more guests. The experience there was 3/10.