Ratings based on 84 Verified Reviews

3.9 out of 5
93% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Apr 2024
Sea views were mostly hidden behind the salt spray on the windows and even then it was just a glimpse if you stand right at the window. Room was spacious but noise from showers and taps did carry through to the bedrooms.
5 out of 5
by A verified traveler from Harare

Posted 2 Mar 2024
Teboho at the front desk was incredible with checking me in. I even got a complimentary room upgrade, THANK YOU!
4 out of 5
by A verified traveler from Rocky Mountain House

This traveler left a rating score only Posted 7 Jan 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jul 2023 on Hotels
3 out of 5
by A verified traveler

Posted 6 Mar 2023
The location and the room where nice, the checkin process however was strange. We arrived at 13.00 about an hour before before official checkin and we were told we had to wait until 14.00 which is fine. We got asked to wait in the lobby and returned at 14.00 when we were told the room wasn't ready. They had no explanation or seemed apologetic and just sent us to the lobby again to wait. After another hour around 15.00 the room was ready and we got given the key. Next thing was that the breakfast organization was very clumy for a buffet. Constantly having to keep asking for restock of bread/milk/fruit and things like that.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jan 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Posted 11 May 2022 on Hotels
Comment from Hotel Management
12 May 2022 by Nicky, Hotel Management
Good day Mr Neo Thank you so much for taking the time to reflect on your positive stay with us. Will let the Team know. Kind Regards
4 out of 5
by A verified traveler

Posted 4 Apr 2022 on Hotels
Comment from Hotel Management
12 May 2022 by Nicky, Hotel Management
Good day Mr Wynand Thank you so much for taking the time to reflect on your stay with us. Will let the Team know Kind Regards Nicky - Reservations