Ratings based on 663 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Atlanta
Posted 29 Apr 2024
by A verified traveler
Posted 25 Apr 2024
What an awful experience, the service and standards are not anything I’ve known about this establishment. From security levels where lifts were not working or had access to anyone. The fire alarm going off in the middle of the night endlessly which increased my anxieties and stress levels ended up cancelling my meetings as I was sleep deprived and worried for my safety. I am not sure about returning at this stage it was such an utterly bad experience.
Comment from Hotel Management
30 Apr 2024 by Wilbur, Hotel Management
Dear Zikhona, Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth Please accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We will discuss all your Comments with the Management Teams and will agree on specific actions to avoid similar issues occurring in the future. It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back. We would be very happy if you would consider giving us a second chance in the future. Sincerely, Wilbur Gertse Radisson Blu Hotel Port Elizabeth
by A verified traveler
Posted 21 Apr 2024
At least 4 people in the double room next door playing loud music. Complained to staff three times. Only when we complained at 1am did the staff move us. No VIP Expedia benefits. Just rubbish.
Comment from Hotel Management
22 Apr 2024 by Wilbur, Hotel Management
Dear Devika Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back. Sincerely, Wilbur Radisson Blu Hotel Port Elizabeth
by A verified traveler
Posted 3 Apr 2024
Stunning location with unbeatable views of the coast! Delicious food from restaurant! Could not recommend more!
Comment from Hotel Management
9 Apr 2024 by Wilbur, Hotel Management
Dear Serah Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth. We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back. Sincerely, Wilbur Gertse Radisson Blu Hotel Port Elizabeth
by A verified traveler
Posted 20 Mar 2024
Comment from Hotel Management
26 Mar 2024 by Wilbur, Hotel Management
Dear Louise Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth. We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, we look forward to welcoming you back. Sincerely, Wilbur Gertse Radisson Blu Hotel Port Elizabeth
by A verified traveler
Posted 9 Mar 2024
Grear location, very friendly staff
Comment from Hotel Management
14 Mar 2024 by Nandi, Hotel Management
Dear Robert Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back.Sincerely, Nandi MhlongoRadisson Blu Hotel Port Elizabeth
by A verified traveler
Posted 2 Mar 2024 on Hotels
Comment from Hotel Management
26 Mar 2024 by Wilbur, Hotel Management
Dear G H Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth. We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back. Sincerely, Wilbur Gertse Radisson Blu Hotel Port Elizabeth
by A verified traveler
Posted 19 Feb 2024
The staff was very unhelpful and unprofessional. For such an upmarket hotel the experience was the worst I ever had. Will not refer anybody. Except for the view it was not a nice experience at all.
Comment from Hotel Management
12 Mar 2024 by Nandi, Hotel Management
Dear Robert Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth.We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back.Sincerely, Nandi MhlongoRadisson Blu Hotel Port Elizabeth
by A verified traveler from Mukilteo
Posted 15 Feb 2024
Comment from Hotel Management
26 Mar 2024 by Wilbur, Hotel Management
Dear Stevens Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth. We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back. Sincerely, Wilbur Gertse Radisson Blu Hotel Port Elizabeth
by A verified traveler
Posted 8 Feb 2024 on Hotels
Comment from Hotel Management
26 Mar 2024 by Wilbur, Hotel Management
Dear Aidan Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel Port Elizabeth. We are delighted to read from your review that you enjoyed your recent stay with us. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel Port Elizabeth, I look forward to welcoming you back. Sincerely, Wilbur Gertse Radisson Blu Hotel Port Elizabeth
