Ratings based on 19 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jan 2024 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Aug 2019 on Hotels
3 out of 5
by A verified traveler

Decent, but certainly not luxury

Posted 24 Feb 2019 on Hotels
Building was old, so we're the furnishing and appliances. But everything works. No air-conditioning, no lifts. Definitely not a neighborhood you want to walk around at night, but conveniently close to St George's Park cricket stadium. Friendly staff.
Comment from Hotel Management
7 Mar 2019 by Dianne, Hotel Management
Thank you for taking the time to review 10onCAPE. I have forwarded this information to the owner. Regards Management
4 out of 5
by A verified traveler

Posted 1 Oct 2018 on Hotels
The room was nice and comfortable. The traffic in Cape rd was a bid noisy and I struggled to fall asleep, but for one night, it was okay. We could not connect to the wifi. I think that needs a bit attention.
Comment from Hotel Management
5 Oct 2018 by Dianne, Hotel Management
Thank you for your review. Unfortunately 10onCAPE is situated on the main road and it might be a struggle for some light sleepers. Should you book again, I would suggest you request an apartment away from the road. This might help. My Sincerest apologies for the Wifi issue. We were having troubles with our service provider but all seems to be working again. Thank you for choosing 10onCAPE. I hope you have arrived to your next destination safely, and we hope to hear from you soon. Regards Dianne
4 out of 5
by Mpho

No room service during public holidays

Posted 28 Dec 2017 on Hotels
Rooms were not cleaned on public holidays, it was disgusting to use same towels for 3 days. We had to buy our own toilet papers.
Comment from Hotel Management
23 May 2018 by Dianne, Hotel Management
Good afternoon Mpho, I trust you are well. Thank you for your review. We apologise for the inconveniences caused. 10onCAPE do put notices up in all the apartments informing the guests of times staff will be in and out and office times. Although we are fully self-catering, we do supply loo paper, fresh towels and coffee and tea on arrival. To avoid confusion in future, we will inform each guest individually and stock up on the essentials like the loo paper. Again, we do sincerely apologise for the inconveniences caused. Regards Dianne
4 out of 5
by A verified traveler

Posted 2 Dec 2017
The staff were great. Very helpful and friendly! However the location was not so great. In walking distance to most things except the beach and the area that surrounds the hotel is not entirely safe, especially after dark.
Comment from Hotel Management
23 May 2018 by Dianne, Hotel Management
Good day, I trust you are well. Thank you so very much for your feedback. Unfortunately we are based on a busy road where there are many people passing through. 10onCAPE are quite strict on our safety. We have remote controlled gates, cameras, alarms in every apartment, have Atlas Security park near by at night and electric fencing. We really value the safety of our guests and try our best to make our clients feel as safe as possible. Thank you again for your feedback. Keep well. Kind regards Dianne
4 out of 5
by Zoe

Shame about Port Elizabeth

Posted 2 Jun 2017 on Hotels
I booked 10 on Cape because it was on a main road - thought safety - and 10 minutes walk from a whole load of restaurants. When we got there, we had to get through a gate. I thought 'fair enough'. We couldn't check in as we were a bit early, but the receptionist/owner? took all our details, gave us the keys and said come back in 30 minutes and the apartment would be ready. 'How long to walk to the bars/coffee shops?' I asked. No you don't want to walk, came the reply, it's not safe. This was at 1.30pm in the afternoon. That put a dampener on things. It's not the apartments fault, but I do like to wander. Good news is that an Uber is only 20Rand to Stanley Street where there are loads of restaurants and bars. The beachfront is a short drive away and is lovely. We did have a great time and the apartments are really lovely and well catered, but I'm glad I wasn't in Port Elizabeth for more than one night. If my review were for the apartments alone, I would give them 4*. If you have to stay in Port Elizabeth then I would recommend 10 on Cape
Comment from Hotel Management
23 May 2018 by Dianne, Hotel Management
Good day Zoe, I trust you are well. Thank you so very much for your feedback. Unfortunately we are based on a busy road where There are many people passing through. 10onCAPE are quite strict on our safety. We have remote controlled gates, cameras, alarms in every apartment, have Atlas Security park near by at night and electric fencing. Because we are all ladies that work here, we wouldn't advise any lady to be walking in the streets. Although we have never had an incident happen during the time I have been working here or have felt unsafe, we do worry about the safety of a lady on her own. Rather safe than sorry. We really value the safety of our guests and try our best to make our clients feel as safe as possible. Thank you again for your feedback. Keep well. Kind regards Dianne
5 out of 5
Recommended
for Everyone
by A verified traveler from C

A Fantastic Stay

Posted 6 Dec 2016
I had a great time in this luxury apartment complex, and Diane at reception was very gracious and helpful.
Comment from Hotel Management
23 May 2018 by Dianne, Hotel Management
Good Day Musa, Thank you for your lovely review. We would like to offer you a discount on your next visit as a regular client. Have a lovely day, We hope to see you soon! Kind regards, Dianne
5 out of 5
by A verified traveler

Simply the best self catering in PE

Posted 5 Dec 2016 on Hotels
The staff are very professional and attend to your needs & requirements to make your stay most memorable. Thank You Diane and your staff you guys are the best in PE
5 out of 5
by A verified traveler

Simply the best 3 star experience in PE

Posted 29 Nov 2016 on Hotels
I always enjoy my stay at 10 on Cape the staff their make you feel right at home. Diane & Debbie always make sure to call you and confirm your check in and try their very bust to accomodate you with you arrival and looking after your baggage.
Comment from Hotel Management
23 May 2018 by Dianne , Hotel Management
Good day Jean Paul, Thank you so much for your lovely review. We are thrilled to hear hat you are happy with our service and facilities, thank you so much! 10onCAPE would like to give you a 10% discount on your next visit as a return client. I trust we will see you soon. Kind Regards Dianne
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