Ratings based on 288 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
1st Hotel stay after COVID-19 Lockdown...
Posted 27 Jul 2020 on HotelsStaff and Service really nice and helpful, considering the challenging circumstances after the COVID-19 lockdown, however..., The rooms are in real need for a facelift to appeal and provide the comfort to meet todays standards. The breakfast area/bar could also get a more 'homely' feel and touch as it new looks more like a corporate canteen. The whole experience especially the breakfast procedures felt more like a hospital visit than having a nice 'breakfast with the family'... but we do understand the challenges the hotel faces keeping all guests healthy and safe and those procedures completely spoils the feeling of a 'nice weekend out with the family'. Suggestion: Don't let all guests put on latex gloves, all food in plastic wrappers etc. but switch from buffet style to breakfast being served by only one or two staff members who are wearing gloves and de-contaminate everything etc. This way, you also don't need a 'one-way' traffic system in a space which really can't handle that when you also try to accommodate a bus-load of Germans, so all other guests had to be allocated a ridiculous early breakfast time... I know, challenging times and the staff were lovely and helpful to try to hide all unpleasant procedures, but I can imagine it to be done differently, more pleasantly whilst adhering to the health and safety guidelines. One set of procedures for all your hotels, regardless of space and size won't work. Let the hotels independently decide what works.
Comment from Hotel Management
31 Jul 2020 by assistent manager, Hotel Management
276/5000
A justified critical note; a renewal is indeed quite necessary. Fortunately, the chain is working on that.
Because of the Coronavirus, we have to take measures to create a safe environment for everyone.
We appreciate your feedback.
Kind regards.
by A verified traveler
Posted 19 Jul 2020 on Travelocity
Friendly staff. Beautifully kept up. We will go back.
Comment from Hotel Management
21 Jul 2020 by manager, Hotel Management
thank you very much
by A verified traveler
Posted 9 Jul 2020 on Hotels
Comment from Hotel Management
10 Jul 2020 by manager, Hotel Management
thank you
by A verified traveler
Posted 12 Nov 2019
lgoed hotel vriendelijk personeel hotel is wel aan opknap bejet
Comment from Hotel Management
26 Nov 2019 by manager, Hotel Management
thank you
by A verified traveler
Posted 18 Oct 2019 on Hotels
Comment from Hotel Management
23 Oct 2019 by Assistant manager, Hotel Management
thanks for your reponse,
Kind regards,
by A verified traveler
Posted 10 Aug 2019
by A verified traveler
Good for the price paid
Posted 3 Aug 2019 on HotelsGood quality / price.
Comment from Hotel Management
5 Aug 2019 by hotelmanager, Hotel Management
thank you
by A verified traveler
Posted 10 Oct 2018
Comment from Hotel Management
11 Oct 2018 by hotelmanager, Hotel Management
thank you very much for your review with 4 stars
by A verified traveler
A roadside motel close to bussstops
Posted 26 Aug 2018 on HotelsIt was alright for the money I paid, I personally will probably pay a little more next time for a nicer/newer hotel or get a two star one in town instead. The hotel is a motel in every way. Public transportation was within walking distance but the motel is clearly meant for people on vacation with their cars.
-No safe
-No fridge
-No A/C nor any other form of cooling which is a serious issue during the summer in a small room with two+ people.
-Cheap and thin matress, I could feel the springs in some spots.
-the bathroom reminds me of a public one at a campground.
- The whole building could use work and a new coat of paint. It’s starting to look rundown.
- Rooms weren’t super clean, the necessities were kept clean but beyond it certainly didn’t look clean. ( e.g. the toilet was clean but the tv remote clearly wasn’t).
+ Mc Donalds next door
+ busses go often from the bussstops that are ~5min walk away.
+ Friendly and the staff spoke English
Comment from Hotel Management
27 Aug 2018 by Assistant manager, Hotel Management
We would like to thank you for the feedback concerning your stay. It enables us to enhance our service every day.
by A verified traveler
Great stay at Campanile Leeuwaden .
Posted 8 Aug 2018 on HotelsEnjoyed our stay and will be back again soon.
Comment from Hotel Management
20 Aug 2018 by hotelmanager, Hotel Management
thank you for filling in the review, see you soon,
