Ratings based on 165 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
1 star only for soap/shampoo
Posted 14 Sep 2023 on HotelsBreakfast was good. room had strong cigarette smell, tried to turn fan, even more smoke odor, opened window but it faced a busy road, noise 24/7, NO air-conditioner, on the top of it toilet was not flushing, so had to use garbage bin to collect water and flush it manually. TV has only French channels. beds are singles/not wide.
by A verified traveler
Never again stay here!!!!
Posted 2 Jun 2022 on HotelsThe hotel was very unkept and unclean. It desperately needs maintenance and cleaning maids at this hotel. The first room we were given was disgustingly dirty and severely smelt of cigarette smoke. My husband asked for a different room as we are not accustomed to this level of filth. The room had definitely not been cleaned at all before we got in it. The second room was cleaner still not as clean as we expect to have for $120 canadian dollars a night. These rooms are sold as non smoking which is not true people were smoking we could smell it throughout the hotel not just in the rooms. The plus side the customer service was great at this hotel. The breakfast was basic but good. However, we would never stay here again as the cigarette smoke and lack of cleanliness were a big problem for us. Free parking was a bonus though and there is a mall across the street with everything one could need.
by A verified traveler
Posted 22 Dec 2021
Really nice hotel, great service
by A verified traveler from BNE
Posted 26 Oct 2018 on Wotif
by A verified traveler from Florida
Posted 18 Sep 2018 on Travelocity
Staff was good like Faritt, Syschan and Rhonga
Faritt is a great asset for the hotel he has business skills
Comment from Hotel Management
2 Oct 2018 by Nizar, Hotel Management
dear
thanks for your kind message and we wish receive you again.
best regards
by A verified traveler
If you must.
Posted 13 Sep 2018 on HotelsThe stay was ok, there is no Air conditioning and with the noise of the road traffic right outside of your room plus the planes landing you have to close the windows which then makes the room hot and stuffy. Seems like the are has a major crime issue as there are lockup fences all of the way around the supermarket across the road, have never seen this before. There is really nowhere decent to eat so be prepared but for one night ok.
Comment from Hotel Management
2 Oct 2018 by Nizar Wannes, Hotel Management
dear Guest
Thanks for staying with us. We appreciate your feedback!
best regards
by A verified traveler
Posted 28 Jul 2018 on Hotels
Recommended
for Everyoneby A verified traveler from CANADA
hotel
Posted 15 Jul 2018
Pros: convenient location to train station
Cons: HAVE AC INSTALLED
Location: THERE IS A MALL CLOSE BY, RESTAURANTS SUCH AS MCDONALDS,KENTUCY.
THERE WAS NO AC IN THE ROOM, DURING MY STAY THE WEATHER WAS VERY HOT,THE STAFF WERE GREAT, POLITE.
Comment from Hotel Management
25 Jul 2018 by nizar, Hotel Management
dear
thank you for completing the questionnaire. we hope to see you again in our hotel.
best regards
by A verified traveler from canada
Posted 26 May 2018
late night porter was great, room was large, clean, and very comfortable. would definitely book again
Comment from Hotel Management
25 Jul 2018 by Nizar, Hotel Management
thank you for completing the questionnaire. we hope to see you again in our hotel
by A verified traveler
Far from everything.
Posted 4 Apr 2018Hotel surrounded by high wire fence in noisy commercial area. Must pass through big, sliding, remotely locked parking lot gate to gain entrance. Website says restaurant, but it was closed. Only option was mile walk along busy road with little sidewalk to fast food restaurants, which were also surrounded by high wire fencing. Grim area. No hotel shuttle to airport but local bus available. Bad decision to book here.
