Ratings based on 992 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Big room, great restaurant
Comment from Hotel Management
2 Jun 2024 by mp, Hotel Management
Hi Rex,Thank you for your feedback, we hope to welcome you back soon.Sincerely, Mekensie Perkins Bestwestern Plus Goulburn
4 out of 5
by A verified traveler

Posted 29 Apr 2024
I appreciated having the two storey room - ideal to have a separate space from kids for TV, and then when they go to bed. It is open to the upstairs, so you can still hear them if you're downstairs (an advantage for me). In room facilities were good, I enjoyed the spa bath and Mor products in the bathroom. The room was very clean, there were a few small signs of age but nothing too worrying. The grounds are very bare - a gravel carpark which had some temporary fencing - I must admit I was second guessing my choice when I first arrived! A few more trees around would brighten the place up, but this is a hotel you wouldn't go to for the outdoor space. Don't let it put you off - luckily the indoor space is great! I would definitely stay here again.
Comment from Hotel Management
1 May 2024 by Emma , Hotel Management
Hi Melissa Thank you for staying with us in Goulburn. We hope to welcome you back sometime. All the best & safe travels
5 out of 5
by A verified traveler

Posted 16 Mar 2024
Excellent high quality rooms and available meals either in the restaurant or room service
Comment from Hotel Management
19 Mar 2024 by Emma , Hotel Management
Hi BrettThank you for your review. Thanks for staying with us in Goulburn. We hope to welcome you back sometime All the best
5 out of 5
by A verified traveler

Posted 19 Feb 2024 on Wotif
Convenient location and has a bar and restaurant on site with great food
Comment from Hotel Management
26 Feb 2024 by Emma , Hotel Management
Thank you for staying with us in Goulburn We hope to welcome you back sometime Travel Safe
4 out of 5
by A verified traveler

Posted 31 Jan 2024 on Hotels
Comment from Hotel Management
1 Feb 2024 by Emma , Hotel Management
Thank you for staying with is in Goulburn We hope to welcome you back sometime Safe Travels
5 out of 5
by A verified traveler

Posted 21 Jan 2024 on Hotels
Comment from Hotel Management
22 Jan 2024 by Emma , Hotel Management
Hi Alison Thank you for staying with us in Goulburn. We hope to welcome you back sometime All the best for 2024 & safe travels
5 out of 5
by A verified traveler

Posted 17 Jan 2024 on Lastminute
Very clean & comfortable rooms, all of the staff were lovely Zak the onsite restaurant with room service option was very convenient for weary travellers getting in late with a small child (nice menu variety & meals were generous portions & tasty), we look forward to staying again.
Comment from Hotel Management
17 Jan 2024 by Emma , Hotel Management
Hi Samantha Thank you for the lovely review. We hope to welcome you back sometime All the best for 2024
5 out of 5
by A verified traveler

Posted 15 Jan 2024
Spacious, well-equipped room. We had a full kitchen, private courtyard and bathroom with bath. Would recommend to anyone.
Comment from Hotel Management
16 Jan 2024 by Emma , Hotel Management
Hi James Thank you for staying with us in Goulburn We hope to welcome you back sometime All the best for 2024 & safe travels
4 out of 5
by A verified traveler

Posted 30 Dec 2023
Looks dodgy from the outside but we were pleasantly surprised. Front desk was friendly and efficient. Room was huge and in great condition. Definitely worth a stay.
Comment from Hotel Management
2 Jan 2024 by Emma , Hotel Management
Thank you for staying with us in Goulburn. We hope to welcome you back sometime Safe Travels
5 out of 5
by A verified traveler

Posted 12 Dec 2023 on Hotels
Comment from Hotel Management
13 Dec 2023 by e, Hotel Management
Thank you for staying with us in Goulburn. We hope to welcome you back sometime All the best & Merry Christmas