Ratings based on 11 Verified Reviews
4.7 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Aug 2023
Staff were friendly, helpful, polite and professional. Breakfast food was very good, with plenty of variety. Location was just outside of Lerwick with good connections to the rest of the island(s), and wirh plenty of free off road parking.
by A verified traveler
Posted 4 Jul 2023
This property boasts Shetland’s beautiful scenery, and affords a lovely, quiet location while being only minutes from Lerwick. The staff are lovely and accommodating. The breakfasts are delicious, as are the other special menu items; available to dine in or as room service. The rooms are clean and well maintained and provide amenities not always available in any hotel; let alone a small, country inn. Microwave, toaster, kettle, fridge and a well stocked minbar to name a few. There are laundry services available, as well. And the staff take very good care of your personal items.
by A verified traveler
Posted 14 Jun 2023
We booked two nights and were sold an economical double room. The room was tiny with the bed only accessible on one side. The proprietor helped us pull it away from the wall so we didn't have to climb over one another in the night. This made the room smaller and exposed the cabling and wires hidden. The hotel decor was unusual; hunting trophies from Africa (horned skulls) and Asian bric a brac. The breakfast was limited and if we asked for toast we got a slice provided.
I understood that the property had changed hands this March. This is clearly a factor but we couldn't recommend this hotel on the basis of our stay.
by A verified traveler
Posted 31 Jul 2022 on Wotif
A lovely place - the room was gorgeous. It was perfect for what we needed, within half an hour to the Sumburgh Airport. The stairs to the rooms might be challenging for some but this is not uncommon for an older style Shetland hotel. The dining and lounge areas were quaint and comfortable. Dinner was simple but just what we wanted. The staff were lovely.
Comment from Hotel Management
1 Aug 2022 by mitw, Hotel Management
Thank you for taking time to review. We are all happy that you enjoyed your short stay.
by A verified traveler
Posted 30 Jul 2022
Really enjoyed staying here. Only a ten minute drive out of Lerwick. Breakfast was delicious. Really nice room. Good shower pressure. Lovely hosts. Plenty of parking space.
Comment from Hotel Management
30 Jul 2022 by Marjorie, Hotel Management
thank you so much for taking the time to say so many nice things about our place. So glad you enjoyed your stay and hope you enjoyed the rest of Shetland.
by A verified traveler
Posted 15 Sep 2021 on Hotels
Comment from Hotel Management
16 Sep 2021 by Milena, Hotel Management
Thank you very much for sharing your feedback with us! It was a pleasure hosting you, we wish you and you family all the best!
by A verified traveler
Posted 22 Jul 2021
The cleanliness of the guest house was okay and the decor had an old eclectic mix. Disappointed with the lack of interaction from the owners, although staff were attentive they were not communicative. Food was alright but certainly not outstanding. We were surprised of the service due to lack of guests.
Comment from Hotel Management
24 Jul 2021 by Milena, Hotel Management
Dear guests, thank you for sharing your feedback with us. We do our best to communicate with every guest in order to accommodate their requirements and to get to know them and we do aim to provide comfort to our guests, we apologize if we didn't seem sociable enough! We wish you good health and much joy!
by A verified traveler
Posted 16 Jun 2021 on Hotels
Comment from Hotel Management
17 Jun 2021 by Milena, Hotel Management
Thank you very much for your positive review! We look forward to meeting you again next time you visit Shetland! :)
by A verified traveler from Sixes, Oregon USA
Posted 30 Jan 2020
This hotel is a home away from home. So inviting and warm with attention to every detail. Wonderful home cooked meals and a county inn setting. We will be back! The proprietors Marjorie and Gordon make us feel so welcome and cared for.Highly recommended and sad to leave!
Comment from Hotel Management
31 Jan 2020 by Marjorie, Hotel Management
Thank you so much for your review and kind words, but most of all for coming to stay with us and making Up Helly Aa at Herrislea such a great time for us all. what a super bunch of guests we have had for this festival. We all hope we will see you again.
by A verified traveler
Posted 3 Aug 2023 on Hotels
