Ratings based on 578 Verified Reviews
3.1 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2023
Nice
Comment from Hotel Management
11 Dec 2023 by FRONT STAFF, Hotel Management
Thank you
by A verified traveler
Posted 23 Nov 2023
Definitely recommend.
Comment from Hotel Management
26 Nov 2023 by FRONT STAFF, Hotel Management
Thank you very much for using Hotel Select Inn Fujisan Gotemba.We look forward to seeing you again when you come to Gotemba.Thank you for taking the time out of your busy schedule to post your review.
by A verified traveler
Do not stay here.
Posted 19 Nov 2023 on HotelsThis is the worst hotel we have ever been in.
It smells of mold, the walls, mirror in the bathroom, and wondows all have mold along the edges and corners. The mattress box spring was torn open, spings visible, the mattress pad between the mattand box spring was torn, foam exposed. Sheets had stains too.
When I went downstairs to request a new room they tried to tell us the hotel was full. I pressed more and asked if the condition of the room was acceptable, only then they reluctantly said no and then gave us a new room.
The new room was cleaner and nicer by far. It still smelled of mold either way.
Comment from Hotel Management
22 Nov 2023 by Front staff, Hotel Management
Thank you very much for using Hotel Select Inn Fujisan Gotemba.We apologize for any inconvenience caused as some of the facilities are outdated.We will continue to strive to devise and provide new services to compensate for the structural problems of buildings.Thank you for taking the time out of your busy schedule to post your valuable opinions.
by A verified traveler
Posted 16 Nov 2023 on Hotels
Comment from Hotel Management
19 Nov 2023 by フロントスタッフ, Hotel Management
Thank you
by A verified traveler
Posted 31 Oct 2023 on Hotels
Comment from Hotel Management
5 Nov 2023 by フロントスタッフ, Hotel Management
Thank you
by A verified traveler
Posted 19 Oct 2023 on Hotels
Comment from Hotel Management
21 Oct 2023 by FRONT STAFF, Hotel Management
Thank you very much for using Hotel Select Inn Fujisan Gotemba.We look forward to seeing you again when you come to Gotemba.Thank you for taking the time out of your busy schedule to post your review.
by A verified traveler from Singapore
Posted 6 Sep 2023
The corridor smell terribly. The room is dated and the wall paper slightly torn. Room is ok size but tiny bathroom. Luckily the nearby izakaya is the best.
Comment from Hotel Management
8 Sep 2023 by フロントスタッフ, Hotel Management
Thank you very much for using Hotel Select Inn Fujisan Gotemba.We apologize for any inconvenience caused as some of the facilities are outdated.We will continue to strive to devise and provide new services to compensate for the structural problems of buildings.Thank you for taking the time out of your busy schedule to post your valuable opinions.
by A verified traveler
Posted 27 Aug 2023
Convenient location, walking distance from JR Gotemba station, grocery store, and restaurants. The room was clean and quiet. The hallway smelled a bit musty but the room was ok. Staff are very friendly and helpful.
Comment from Hotel Management
28 Aug 2023 by FRONT STAFF, Hotel Management
Thank you very much for choosing Hotel Select Inn Fuji Gotemba. We would also like to thank you again for taking the time out of your busy schedule to write this review.JR Gotemba Station is a 5-minute walk away, and there are supermarkets and convenience stores within a 10-minute walk.Our staff is pleased to receive your compliments on our rooms and cleanliness. Regarding the strange odor in the hallway, we have separate smoking and non-smoking areas on each floor of the hotel. We will take your comments seriously and make every effort to improve the situation.We look forward to serving you again.
by A verified traveler
Posted 19 Aug 2023 on Wotif
Comment from Hotel Management
9 Sep 2023 by Front staff, Hotel Management
Thank you so much for staying at Hotel Selectinn Fujisan Gotemba.We look forward to see you again.
by A verified traveler
Posted 26 Jun 2023
Room a bit too small for 3 person. Didn't have enough space for for rest before sleeping
Comment from Hotel Management
28 Jun 2023 by FRONT, Hotel Management
Thank you for using Hotel Select Inn Fujisan Gotemba.We apologize for the inconvenience caused due to some parts of the facility being outdated.We will continue to strive to devise and provide new services to compensate for structural problems in the building.Thank you for taking time out of your busy schedule to post your valuable opinion.
