Ratings based on 492 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Amazing garden and views of Mt Fuji
by A verified traveler
Posted 8 Apr 2024
by A verified traveler
Posted 3 Apr 2024
Nice hotel, private hot spring in room with fair price
by A verified traveler
Posted 24 Jan 2024
Spent 2 nights on the Fuji view room with private hot spring, the room is spacious for 2 even for 4, the king size beds are excellent, pillows and blanket are top class, you can see the fuji mountain lying on bed if the weather allows, but unfortunately, 1 small building has blocked some part of it (very small portion), but u can go to the top floor shared area to take pictures with better angle ~
The private hot spring is nice with view of fuji mountain, but it takes time to accumulate hot water, its refreshing ~
the only compliant is that if you are not taking a taxi to the hotel, you will need to spend sometime finding the road or the entrance of the hotel ~
you may find convienient store around and a bus stop nearby which u can take free bus to outlet or a ride to other major area ~
9/10 recommended ~
by A verified traveler
Posted 10 Jan 2024
by A verified traveler
Gotemba, what a wonderful place to relax.
Posted 6 Jan 2024 on HotelsFabulous! Pleasant staff. Nice onsen in house. Great view of Mount Fuji from our room. The breakfast at the hotel was superb. Close to many convenient stores and Gotemba Premium Outlets. Easy access from this hotel.
by A verified traveler
Posted 1 Jan 2024
Very beautiful hotel. The hotel in Gotenba, Japan is very nice, but also conveniently located on the main highway. It offers a beautiful view of Mt Fuji and Hakone, making it a perfect choice for nature lovers. Additionally, it is very close to the premium outlet, providing easy access for shopping enthusiasts.
by A verified traveler
Posted 31 Dec 2023
by A verified traveler
Posted 17 Dec 2023
by A verified traveler
Posted 11 Dec 2023
We loved our stay at Mars Garden Wood Gotemba- the onsen was beautiful and peaceful. The koi pond and water show were so fun to watch. The room was spacious and the hotel full of amenities we appreciated.
