Ratings based on 711 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
In the hallways it smelled like cat urine, in the room it smelled like marijuana.
by A verified traveler
Posted 26 May 2024
I have never seen a hotel as dirty as this one. The room wasn’t even properly cleaned there was food on the floor.
Comment from Hotel Management
26 May 2024 by Austin, Hotel Management
Sorry for inconvenience
by A verified traveler
Posted 26 May 2024
The staff does not understand the laws about service dogs. They tried asking for papers/proof that he was a service dog (it’s not required, but he was even wearing his vest), said that we had to change our room because pets were only allowed in a certain location, and they continued to refuse us our original rooms until we were asking about how to get a refund and bringing up my dads cat allergies and anaphylactic shock (thankfully he did not come inside until everything was ready). Ignoring the fact that a service dog is not considered a pet.
We noticed that they did a poor job at cleaning when we entered our room
Comment from Hotel Management
26 May 2024 by Austin. , Hotel Management
We have separate rooms for pets.
by A verified traveler
Posted 23 May 2024
The bed was the absolute most uncomfortable bed I’ve ever slept in you could feel every spring the place was dirt and the ac didn’t work!
by A verified traveler
Posted 8 May 2024
Not very clean. Mattresses are old. Water pressure is awful. Not a true "full" breakfast.
Comment from Hotel Management
8 May 2024 by Austin, Hotel Management
We provide continental breakfast per choice hotel Requirement. Thank you
by A verified traveler
Posted 4 May 2024
Place was very clean staff was friendly and helpful our dining options were just within walking distance the mattresses were new and comfortable air conditioning worked good thumbs up
Comment from Hotel Management
4 May 2024 by Austin, Hotel Management
Dear,Thank you for staying with us at Quality Inn- Goshen and for your fantastic review! We are thrilled our team could provide the service you deserve and that you enjoyed our comfortable accommodations. Again, we appreciate your feedback and hope to see you the next time you are in the area.Warm Regards
by A verified traveler
Posted 17 Apr 2024
Condition
Comment from Hotel Management
17 Apr 2024 by Austin, Hotel Management
Thank you so much to take your time to let others know of your satisfaction. We are delighted that you had a great stay. Thank you for staying with us.
by A verified traveler
Posted 9 Apr 2024
Overall room and staff were great
Comment from Hotel Management
9 Apr 2024 by Austin, Hotel Management
Thank you so much to take your time to let others know of your satisfaction. We are delighted that you had a great stay. Thank you for staying with us.
by A verified traveler
Posted 25 Mar 2024
The girl that checked us couldn't have been nicer. She even let us check us in a little early. It was very clean.
Comment from Hotel Management
25 Mar 2024 by Austin , Hotel Management
Thank you so much to take your time to let others know of your satisfaction. We are delighted that you had a great stay. Thank you for staying with us.
by A verified traveler
Posted 17 Mar 2024
Great place, and staff
Comment from Hotel Management
17 Mar 2024 by Austin, Hotel Management
Thank you so much for your rating!It's rewarding to learn that we exceeded your expectations, most especially with the accommodations, hospitality from our staff and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!Sincerely,
