Ratings based on 40 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jul 2021 on Wotif
Peaceful surrounds
Comment from Hotel Management
29 Jul 2021 by EJ 100, Hotel Management
Thanks for visiting Pacific Gardens Hotel, hope to see you in the near future.
Cheers
by A verified traveler
Posted 18 Mar 2020 on Hotels
We had a nice stay overall, friendly staff and Ok food. Unfortunately there was a lot of mold in the bathroom, but I’m sure that the staff would help us to change room if we bothered asking.
by A verified traveler
Comfortable Stay!
Posted 23 Dec 2019 on HotelsIt is comfortable stay.
by A verified traveler from Brisbane
Posted 25 Nov 2019
Pacific Gardens is set in stunning grounds and is surrounded by lush vegetation and trees. It is a cool verdant paradise
Overall the service was good, the staff friendly and the attitude relaxed.
by A verified traveler
Posted 25 Aug 2019 on Hotels
by A verified traveler from Las palmas, Canary Islands, Spain
Posted 17 Aug 2019 on Wotif
We didn't like food restaurant. Never have what they offer or we want in relation with menú.
Rooms menú dont have disponibilty. So is very burry if you are more than two days at the hotel.
by A verified traveler
Posted 7 Aug 2019
Natural Gardens surrounding the place were stunning and something to make you get the camera out. Staff were brilliant and food was good.
Next time I will take earplugs though because being a wooden building, sound carried throughout and was kept awake all night by the sound of other people’s doors slamming.
Comment from Hotel Management
14 Aug 2019 by PGH, Hotel Management
Thanks for the good comment about staff & gardens and apology for the noises.
Hope you come back on you next trip.
by A verified traveler
Posted 13 Jul 2019
Beautiful scenery, nice swimming pool, lovely staff
Comment from Hotel Management
14 Jul 2019 by PGH, Hotel Management
Thank you, hope you come back next time
by A verified traveler
Posted 13 Jul 2019
Lovely room, in beautiful surrounds. Warm and friendly staff.
Comment from Hotel Management
14 Jul 2019 by PGH, Hotel Management
Thanks for the lovely comments.
by A verified traveler
Posted 9 Jul 2019 on Orbitz
Property was quiet and self-contained outside city center-which was good-possible to walk into town; free airport pickup and dropoff but no shuttle into town-had to get a taxi and it took 30mins waiting every time
Comment from Hotel Management
14 Jul 2019 by PGH, Hotel Management
Thank you, about the shuttle into town, needs to set appointment at the reception early like 2 hours so the driver will know and wait otherwise we have hotel runs everyday. Taxi is slow because of other runs as well as the traffic.
