Ratings based on 70 Verified Reviews

4.5 out of 5
69% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 May 2024
Good location in the old town area. Room was quite large and breakfast was very good. Check-in closes at 8pm (strange). Our train was delayed so we knew we wouldn’t be there before 8pm. I called head of time and they arranged to have our room key put in a lock box at the front door. Certainly there is no staff in sight after 8pm. There is no A/C in the room and even in May it was pretty stuffy (I did notice a fan in the closet though).
3 out of 5
by A verified traveler from Windsor

Posted 21 Apr 2024
When I had an issue, staff was very patronizing. I don't like being belittled.
5 out of 5
by A verified traveler

A very pleasing stay.

Posted 1 Dec 2023 on Hotels
A very pleasing stay. The hotel is very well-located, within walking distance to major attractions and other conveniences such as restaurants and shops. The room is spacious and clean. Breakfast provided is good.
5 out of 5
by A verified traveler

Posted 1 Nov 2023
This hotel is very convenient to the old town and many restaurants and shops. The staff was very friendly. Everything in the hotel is clean and well thought out. Room was spacious, shower and bathroom were nice. Breakfast had an excellent assortment. Would easily recommend this hotel.
4 out of 5
by A verified traveler

Posted 25 Jul 2023
We stayed because they had free parking for our 1-day rental car, to be returned the next morning. THE PARKING WAS VERY CONFUSING (2 DIFFERENT LOCATIONS) with different rules re: getting in and out
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2023 on Hotels
5 out of 5
by A verified traveler

Posted 12 Nov 2022 on Orbitz
Everything was fine
4 out of 5
by A verified traveler

Posted 9 Sep 2019
The superearly checkout time was a bad surprise. 10.30 am! First time in a long life of travelling I met this feature
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2019 on Hotels
5 out of 5
by Stephen

Highly recommended hotel in gorlitz

Posted 5 Jul 2017 on Hotels
We thoroughly enjoyed our stay in the hotel. Very friendly and helpful staff. Excellent breakfast
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