Ratings based on 217 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 30 Mar 2024
by A verified traveler
Good hotel
Posted 22 Mar 2024 on HotelsOvernight business trip. Good breakfast. Comfortable room. Easy access to town centre
by A verified traveler
Amazing
Posted 21 Mar 2024 on HotelsHad an amazing two night stay couldn’t of asked for better I’m not long over back surgery and from the minute I arrived everyone couldn’t do more espically the girls in front desk going above and beyond and to be able to use the pool first time in over 2 and half years was amazing
by A verified traveler
Posted 27 Feb 2024 on Hotels
by A verified traveler
Posted 20 Feb 2024
Absolutely shocking! I cannot believe this is a 4 Star Hotel.
The room was so close to the road and trains passing that it was impossible to sleep.
The downstairs restaurant was closed so the upstairs was catering. Customers were screaming at staff who told them that it was a temporary kitchen situation that wasn't set up for dinner.
The morning after I had something drop on my head in the shower and it was pieces of plasterboard. It was obviously coming apart from steam of the shower and hadn't been repaired.
I called the reception and got the night porter who was quite rude and told me I'd have to go down to reception as they had forgotten to undivert the phone.
The hotel room just lacks simple things. No PowerPoint at my side of the bed. Vanity nowhere near plugs to use hairdryer.
Just an utterly terrible night in this place. I rarely review but honestly, I just couldn't believe how poor it was. Reception just said sorry I'll talk to maintenance. I would never stay here again.
by A verified traveler
Posted 16 Feb 2024
by A verified traveler
Lovely hotel but can do better
Posted 8 Feb 2024 on HotelsOverall a very nice hotel but..I stayed in Room 103 - Ground floor close to reception.
People gathered outside my window talking and smoking till late at night and from early in the morning. Yes I asked the receptionist to look into it, same result the next morning. The manager rang me a couple of days later to discuss and give his apologies, they will work at trying to sort out. I am a non smoker and a light sleeper.
Would I stay in this hotel again, absolutely, but not in or around Room 103.
Larry Murtagh
by A verified traveler
Posted 7 Feb 2024 on Hotels
by A verified traveler
Posted 5 Feb 2024 on Hotels
