Ratings based on 994 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
It was great
Comment from Hotel Management
30 May 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for your kind review. We are happy to hear that you enjoyed your stay. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to serving you again soon.Sincerely, Hotel Manager.
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
23 May 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again.Sincerely,Hotel Manager.
by A verified traveler
Posted 4 May 2024
An hour before check out the cleaning lady walked into our room to see if we checked out yet then sat on the stairs waiting for us to leaving being pushy. 6am had banging on our door from another hotel guest then proceeded to bang for another 5-10 minutes on the room next door. Lock on door of hotel was broke and we couldn’t locked it
Comment from Hotel Management
6 May 2024 by Hotel Manager., Hotel Management
Dear Kristine,Thank you for your stay. I’m sorry that we couldn’t provide the quality of experience that you desired. You can be sure that we're always working to be the highest-rated hotel in the area. We're improving daily and are certain that your next experience will be great. I hope that you will try us again.Sincerely,Hotel Manager.
by A verified traveler
Posted 29 Apr 2024
The hotel itself was ok but the area around it did not seem very good
Comment from Hotel Management
29 Apr 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the review. It's nice to see that you found a generally good experience. We regret any inconvenience you may cause. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again.Sincerely,Hotel Manager.
by A verified traveler
Posted 24 Apr 2024
No bathroom soap. Dead big in shower. TV worked intermittently. Overall not up to par with other Wyndham’s I have stayed at.
Comment from Hotel Management
26 Apr 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for writing the review. I apologize that an unexpected problem caused some major issues for us. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.
by A verified traveler
Posted 14 Apr 2024
.
Comment from Hotel Management
15 Apr 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the feedback. I’m very glad that our hotel impressed you in so many ways. We take great pride in it and believe that is what sets us apart from other hotels. We hope to see you again soon.Sincerely,Hotel Manager.
by A verified traveler
Posted 29 Mar 2024
Clean rooms, close to airport , only thing is they didnt have basic items like toothpaste available.carry your own.
Comment from Hotel Management
30 Mar 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the review. We are absolutely delighted to hear that you had a nice stay and found our rooms to be clean and our location to be convenient. Your positive feedback encourages us to continue delivering exceptional experiences to our valued guests. We hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager.
by A verified traveler
Posted 25 Mar 2024
Staff
Comment from Hotel Management
25 Mar 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for the review. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will visit us again.Sincerely,Hotel Manager.
by A verified traveler
Posted 2 Mar 2024
Comment from Hotel Management
4 Mar 2024 by Hotel Manager., Hotel Management
Dear Amy,Thank you for the review. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will visit us again.Sincerely,Hotel Manager.
by A verified traveler
Posted 26 Feb 2024
Took the pets to visit son who is at the Naval Base - excellent location to get to the base. Lots of pets staying in the back building, so we fit right in. Great value - while this wasn't a luxury hotel, it was a clean, quiet place to sleep, which is what we were looking for. Staff was neither friendly, nor unfriendly- ever-present, but didnt talk much. Would definitely stay here again.
Comment from Hotel Management
27 Feb 2024 by Hotel Manager., Hotel Management
Dear Guest,Thank you for choosing our hotel for your stay. We're gratified to learn that you found friendly staff service, a clean room, and a good location. We take a lot of pride in treating guests like we would all love to be treated ourselves. We look forward to serving you the next time you’re through our area.Sincerely,Hotel Manager.
