Ratings based on 332 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tampa
Posted 19 May 2024
Comment from Hotel Management
9 Jun 2024 by Tiana - Front Office Agent, Hotel Management
Dear Chris,Thank you for taking the time to tell us about your experience at Candlewood Suites NASHVILLE - GOODLETTSVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Posted 5 May 2024
This is an exceeded stay. It was pretty quiet. We stayed 4 days and was barely there. It was clean and nobody bothered us.
Comment from Hotel Management
9 May 2024 by Tiana McKenzie - Front Office, Hotel Management
Dear Amber,Thank you for taking the time to tell us about your experience at Candlewood Suites NASHVILLE - GOODLETTSVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
22 May 2024 by Tiana McKenzie - Front Office, Hotel Management
Dear Tenia,Thank you for taking the time to tell us about your experience at Candlewood Suites NASHVILLE - GOODLETTSVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Posted 8 Apr 2024
There were a variety of places to eat near the hotel.
Comment from Hotel Management
10 Apr 2024 by Tiana - Front Office Agent, Hotel Management
Dear Giovanna,Thank you for taking the time to tell us about your experience at Candlewood Suites NASHVILLE - GOODLETTSVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Posted 4 Apr 2024
The proprtywas very well kept and quiet and very close to the highway.
Comment from Hotel Management
5 Apr 2024 by Tiana - Front Office Agent, Hotel Management
Dear Nadine,Thank you for taking the time to tell us about your experience at Candlewood Suites NASHVILLE - GOODLETTSVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Posted 1 Apr 2024
Most staff was nice. There was no ice bucket in room and guy at the desk handed me a trash bag and refused to get me one from another room.. Floor 4 trash was overflowing and smelled horrible. Trashcan was right beside the elevator door and you literally had to take a few steps away from the elevator. It was like that on floor 2 also. Housekeeping was gone for the day and same guy from earlier was the only person on staff so no one took care of that. Everything else was nice. Nice room and clean bathroom. Decent size.
Comment from Hotel Management
3 Apr 2024 by Tiana - Front Office Agent, Hotel Management
Dear Bria,Thank you for taking the time to tell us about your experience at Candlewood Suites NASHVILLE - GOODLETTSVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Posted 22 Mar 2024 on Hotels
Comment from Hotel Management
22 Mar 2024 by Tiana - Front Office Agent, Hotel Management
Dear Lance,Thank you for taking the time to tell us about your experience at Candlewood Suites NASHVILLE - GOODLETTSVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Posted 21 Mar 2024 on Hotels
Comment from Hotel Management
23 Mar 2024 by Tiana - Front Office Agent, Hotel Management
Dear John Tipton,Thank you for choosing Candlewood Suites and for taking the time to provide feedback about your experience at Candlewood Suites NASHVILLE - GOODLETTSVILLE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
by A verified traveler
Posted 18 Mar 2024
Comment from Hotel Management
20 Mar 2024 by Tiana - Front Office Agent, Hotel Management
Dear John Tipton,Thank you for taking the time to tell us about your experience at Candlewood Suites NASHVILLE - GOODLETTSVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
by A verified traveler
Lucky Candlewood was so accomodation!
Posted 18 Mar 2024 on HotelsThe reservation was confirmed for 2 rooms but at the check in the reservation showed only 1 room. Candlewood was terrific in working out another room for us. Somehow the reservation was changed between my booking with Hotels.com and my arrival. Not good!
Comment from Hotel Management
20 Mar 2024 by Tiana - Front Office Agent, Hotel Management
Dear John Tipton,Thank you for taking the time to tell us about your experience at Candlewood Suites NASHVILLE - GOODLETTSVILLE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
