Ratings based on 97 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice location, heartless restaurant manager
Posted 21 Sep 2023 on HotelsWe did not book full board but failed to realize we would be treated as second class citizens because of this. Upon checkin were misled into thinking we would be able to eat dinner there but were later told they couldn't squeeze 2 people into their dinner service so we had to go out into the pouring rain to search for dinner. It was the same for breakfast the next morning, later we were told we could come for breakfast but only atfer 9:00 but it was 35 Euro a person and all we wanted was a croissant and a coffee. We went to the restaurant on the beach where we had 2 croissants 2 cappacinos and a fresh OJ for 13 euro (saved 57 Euro with that )
Comment from Hotel Management
22 Sep 2023 by bruna ricevimento, Hotel Management
Good morning,thanks for your review.I don't understand your beginning: your deduction does not correspond to reality; in fact, priority in the restaurant is dedicated to Guests who originally book the various arrangements (bb-hb-fb)Upon the check-in we summarize all our services suggesting that you contact the restaurant directly to book a table based on availability for extra breakfast and dinner.The cost of the buffet breakfast does not correspond to . 35 - but . 20 - while for the same drink at the bar you would have spent . 10 -Thank you sincerelyColonna Beach Hotel Staff
by A verified traveler
Posted 16 Aug 2023 on Hotels
Such a cute hotel with access to an amazing beach! Service here was outstanding. We were sad to not stay longer.
Comment from Hotel Management
16 Aug 2023 by Bruna , Hotel Management
Good afternoonit's was a pleasure to guest you.enjoy your dayColonna beach hotel staff
by A verified traveler
Posted 5 Jul 2023
Great
Comment from Hotel Management
9 Jul 2023 by bruna ricevimento, Hotel Management
Good morning Mr. Jamesthankyou, your opinion is important for us.enjoy your daysincerelyColonna beach hotel
by A verified traveler
Posted 5 Sep 2022 on Hotels
Comment from Hotel Management
9 Sep 2022 by Rossella, Hotel Management
Grazie.
by A verified traveler
Posted 15 Jul 2022 on Hotels
Comment from Hotel Management
17 Jul 2022 by Rossella, Hotel Management
Dear Peter, thank you so much!
by A verified traveler
Posted 3 Aug 2019
A little worn around the edges. Very expensive drinks
by A verified traveler
Overall good experience
Posted 7 Jul 2019 on HotelsPositives: The staff were very professional and I'd rate them as excellent, particularly the front desk staff. They helped us with a travel reservation issue with Alitalia and went above and beyond to help us. When we learned that our booking wasn't what we thought we booked (turns out it was our booking mistake, not the hotels), they were willing to give us a lower rate deal for the 2nd room. Also, when we had to cut our stay short by a night because of our travel issue with Alitalia, they were willing to effectively give us a credit through our ancillary charges. Gabriella and her staff were very good! The hotel is well kept, in a good location (5 min walk to the beach), has a nice pool, rooms were clean and nice, but small. The A/C was a bonus as it was hot when we were there.
Areas for improvement: The hotel is a bit "dated" and could definitely use updating. Dinner at the "on premises" restaurant was mediocre at best and was of a lesser quality and offering than were were expecting. For the value, it wasn't a bad option for us.
by A verified traveler
Posted 4 Jun 2019 on Hotels
Our third time here: it's a bit pricey but we're already talking about going back next year. Great location, good evening meals, charming staff, always very clean and fabulous pool. We quite like the aging decor but realise it is not to everyone's taste. Wi fi comes and goes depending on where you are on the site.
by A verified traveler
Posted 27 Jul 2018 on Hotels
by A verified traveler
Ok hotel,
Posted 30 Aug 2017Very confusing direction to get to the hotel, pretty secluded, must have car to go anywhere, beautiful beach....
