Ratings based on 966 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Iron rust from water tap of the bath.
Comment from Hotel Management
31 May 2024 by The Management, Hotel Management
Dear Chun,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 23 May 2024
.
Comment from Hotel Management
31 May 2024 by The Management, Hotel Management
Dear Tracey,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
by A verified traveler
Posted 22 May 2024
Excellent location, friendly and efficient customer service, good value for money
Comment from Hotel Management
23 May 2024 by The Management, Hotel Management
Dear Catherine,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
by A verified traveler from Edmonton
Posted 21 May 2024
Late checkout appreciated
Comment from Hotel Management
23 May 2024 by The Management, Hotel Management
Dear Archie,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
by A verified traveler
Posted 20 May 2024
The hotel is exellent in all aspect. I will surely recommend this place to my friends and family in the USA.
Comment from Hotel Management
23 May 2024 by The Management, Hotel Management
Dear Luisita,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
19 May 2024 by The Management, Hotel Management
Dear Achileo,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
by A verified traveler
Posted 6 May 2024
Bukit Bintang has high traffic jam so that is not good.
The water fountain in the lobby area is smelly and does not create a welcoming feeling. The make up rooom service took a long time on Sat, 4 May. It was past 4.30 pm when I had to remind the staff to clean up the room even though we switched on the Make Up room button before 12 noon. The room furniture looks old.
Comment from Hotel Management
8 May 2024 by The Management , Hotel Management
Dear Maureen, Thank you for your feedback and we sincerely appreciate your feedback and apologize for any inconveniences encountered during your recent stay. Rest assured, we are actively addressing each concern raised to ensure a more pleasant experience for all our guests. Thank you for bringing these matters to our attention. Best Regards, The Management.
by A verified traveler
Posted 27 Apr 2024
Location
Comment from Hotel Management
30 Apr 2024 by The Management, Hotel Management
Dear Moinuddin,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
by A verified traveler
Posted 26 Apr 2024
Excellent
Comment from Hotel Management
27 Apr 2024 by The Management, Hotel Management
Dear Haitham,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
