Ratings based on 963 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
by A verified traveler
Posted 6 May 2024
Bukit Bintang has high traffic jam so that is not good.
The water fountain in the lobby area is smelly and does not create a welcoming feeling. The make up rooom service took a long time on Sat, 4 May. It was past 4.30 pm when I had to remind the staff to clean up the room even though we switched on the Make Up room button before 12 noon. The room furniture looks old.
Comment from Hotel Management
8 May 2024 by The Management , Hotel Management
Dear Maureen, Thank you for your feedback and we sincerely appreciate your feedback and apologize for any inconveniences encountered during your recent stay. Rest assured, we are actively addressing each concern raised to ensure a more pleasant experience for all our guests. Thank you for bringing these matters to our attention. Best Regards, The Management.
by A verified traveler
Posted 27 Apr 2024
Location
Comment from Hotel Management
30 Apr 2024 by The Management, Hotel Management
Dear Moinuddin,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
by A verified traveler
Posted 26 Apr 2024
Excellent
Comment from Hotel Management
27 Apr 2024 by The Management, Hotel Management
Dear Haitham,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
by A verified traveler
Posted 25 Apr 2024
Na
Comment from Hotel Management
27 Apr 2024 by The Management, Hotel Management
Dear Tay,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
by A verified traveler
Posted 21 Apr 2024
The hotel is very comfortable.
Comment from Hotel Management
27 Apr 2024 by The Management, Hotel Management
Dear Gerardo,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
by A verified traveler
Posted 19 Apr 2024
Good
Comment from Hotel Management
27 Apr 2024 by The Management, Hotel Management
Dear Ahmad,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
15 Apr 2024 by The Management, Hotel Management
Dear William,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
by A verified traveler
Posted 4 Apr 2024
Set up was very nice and very convenient
Comment from Hotel Management
15 Apr 2024 by The Management, Hotel Management
Dear Cheng Yam,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
by A verified traveler
Posted 24 Mar 2024
The hotel is located in a convenient area for the shops and transportation. It is safe and clean. I would love to go back and would recommend to others.
Comment from Hotel Management
31 Mar 2024 by The Management, Hotel Management
Dear Lisa,Warm greetings from Grand Millennium Kuala Lumpur and thank you for staying with us.Thank you for your feedback and we look forward to welcoming you in the not too distant future.Best regards,The Management Grand Millennium Kuala Lumpur
