Ratings based on 372 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Noise noise noise. You can hear people talking in nearby rooms. Showers running. Toilets flushing. Many reviews about this issue suggest they are working on it. Doesn’t seem like much has happened. Great rooms! Great beds! Great hotel. The noise ruins the experience.
by A verified traveler
Posted 13 May 2024
Lovely hotel and lovely.staff. we stayed in a room for four, it was beautiful and very spacious. There room had a mezzanine floor with 2 single.beds and a queen bed downstairs. Perfect.for a family with 2 adult children. Clean, modern and staff very helpful. Great coffee machine !!
by A verified traveler
Posted 11 May 2024
Clean
by A verified traveler from Calgary
Posted 8 May 2024
by A verified traveler
Posted 7 May 2024
Clean, cozy rooms with comfy beds. Good for sharing or family. Nice common areas.
by A verified traveler
Posted 6 May 2024
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
5 May 2024 by BLG, Hotel Management
Thank you Hazel. Have a great day!!
by A verified traveler
Posted 1 May 2024
Not only is Basecamp Lodge an absolutely adorable place with great accommodations and phenomenal views, but it is also has some of the most wonderful human beings working there that I have ever had the pleasure of meeting! So friendly, genuine and kind! It was a perfect experience.
Comment from Hotel Management
5 May 2024 by BLG, Hotel Management
Hi Meagan, Thank you for such kind words. We truly appreciate it and I will be sure to share this review with the team. Our staff are amazing and enjoy going above and beyond, any chance they get and are always turning moments into memories. We are very lucky to have the team we do and we hope to see you again very soon. Check out the ever-growing collection of spectacular properties on our website.Have a great day :)Basecamp Lodge Golden
by A verified traveler
Posted 29 Apr 2024
This property is off the beaten path but lovely mountains surrounding it. Very quiet i was able to keep windows open. Lovely end room. Very reasonable.
Comment from Hotel Management
5 May 2024 by BG, Hotel Management
Hi Lisa, thank you for staying with us and for taking the time to send us such a great rating and review. Nothing beats that mountain air!! See you next time Lisa. Have a great day!!Basecamp Lodge Golden
by A verified traveler from Peterborough
Posted 27 Apr 2024
Spent 2 nights, we were on the ground floor and the window faced the parking lot which meant when the curtains were open people could look in. Staff were friendly, there is a coffee area available for coffee and tea. Golden itself is an okay town, nothing wildly exceptional. Had amazing pizza at 'Red Tomato Pies' in town, and saw a few shops.
Comment from Hotel Management
5 May 2024 by bG, Hotel Management
HI Cayla, thank you very much for taking the time to send us review and some feedback. That is the best way for any company to gauge what is needed to take the guest experience to the next level. I am happy to tell you that we will be installing some reflective privacy film on all of the lower levels windows. We hope to have this project completed in the next couple of weeks.We hope you will visit us again the next time you are in the area. Have a great day!!Basecamp Lodge Golden
