Ratings based on 20 Verified Reviews

3.9 out of 5
100% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 May 2021 on Wotif
we loved everything about and especially the view,the tram and being right in the heart of Surfers.Will definitely be staying here again.
4 out of 5
by A verified traveler

Posted 19 Dec 2020 on Hotels
there was only 1 key and that became the biggest annoyance (I know it doesn't sound like much) you literally cannot go anywhere with out a key so if you plan on all being together all the time no problem. It was clean and the views are great.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2020 on Hotels
3 out of 5
by A verified traveler

Disappointed

Posted 15 Jun 2020 on Hotels
Overall a nice building with great facilities but communication and cleanliness let the property down. I found hair in the bathroom draws and 'products' under the bed.
4 out of 5
by A verified traveler

Posted 14 Nov 2019 on Wotif
The view was spectacular, great location, within walking distance to beaches, public transport and CBD. Fantastic amenities, everything you could want or need.
2 out of 5
by A verified traveler

Posted 6 Nov 2019
so close to the beach. view is perfect building is great not as clean as it should be sofa bed is so bad dryer was broken and didn't get fixed till i left which left us short of clothes as we expected to have a dryer
5 out of 5
by A verified traveler

Excellent Stay

Posted 15 Oct 2019 on Hotels
New, clean apartment with good cooking and washing facilities. Close walk to shopping.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2019 on Lastminute
1 out of 5
by A verified traveler

Not happy with Hotels.com

Posted 6 Aug 2019 on Hotels
We booked the property through Hotels.com for 3 days 1.8.19 to 4.8.19 so we thought, we then received confirmation from HOTELSRELAX of our unit number and where to pick up the keys. We were so disappointed no disgusted with the unit it had not been cleaned human hair all over the carpet and tiles, badly stained and dirty carpet and generally not maintained to an acceptable standard. We will no longer book through Hotels,com nor go anywhere near Hotelsrelax. Between the two of you our 34th wedding anniversary will be remembered for the wrong reasons.
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