Ratings based on 446 Verified Reviews

3.7 out of 5
76% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2024
5 out of 5
by A verified traveler

Posted 5 May 2024
Budget effective, area that's comfortable & takes care of everything you'd want including dining options/close to public transport/airport.
Comment from Hotel Management
8 May 2024 by Hotel Management, Hotel Management
We appreciate you review Karma and hope you are enjoying your stay.Thank youManagement
4 out of 5
by A verified traveler

Posted 22 Apr 2024
Located centrally, close to the beach, bus services and an amazing staff. Generally, very good value and I would recommend the hotel
Comment from Hotel Management
22 Apr 2024 by Tamara, Hotel Management
We are so glad you enjoyed your stay and we hope to see you again soon.
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Liked. Friendly staff, very helpful, room was nice. Didn't like. Availability of showers and toilets.
Comment from Hotel Management
26 Apr 2024 by Hotel Management, Hotel Management
Good afternoon Warren,Thank you for the your 5 out of 5 rating.We aim to please.
2 out of 5
by A verified traveler

Posted 29 Mar 2024
There is no lift & it was up steep stairs. There was no mention of accessibility issues. Would not accept a debit card, had to be a credit card.
5 out of 5
by A verified traveler

Posted 20 Mar 2024
The room was surprisingly big, it was clean and the shared bathrooms were also very clean. The bed was super comfy and my room had AC! Very happy with my stay here. Side note: the bagel place (UE Bagels) downstairs had the best bagel and coffee I’ve ever had in GC. So good!
4 out of 5
by A verified traveler from Ipswich

Posted 12 Mar 2024
Staff were lovely & the dinning options were very good, either in-house or close by. Parking was right at the hotel too! The room was clean & the bed & pillows were comfy too! As we are in our 70’s,..what was not so good was the stairs to go up to the room carrying bags etc & the ‘shared bathrooms’. But the bathrooms were clean & had all you would need to shower. Overall a good low cost option & much less busy the further down the coast!
5 out of 5
by A verified traveler

Exactly as advertised.

Posted 17 Feb 2024 on Hotels
Clean, comfortable, freshly renovated, and, most importantly given that it's over a pub, quiet. Would happily stay again for a quick overnight where all that is needed is a bed to sleep, a shower, and morning coffee.
4 out of 5
by A verified traveler

Posted 5 Feb 2024 on Wotif
Hard to check into but otherwise all good
5 out of 5
by A verified traveler

Posted 4 Feb 2024 on Wotif
Live music on Saturday night at Palm Beach Hotel was excellent add on to the stay. The location is close to wide ranging shops including supermarkets, cafes and also the beach and a bus stop.