Ratings based on 52 Verified Reviews

4.2 out of 5
33% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from victoria

High on the scale 10/10

Posted 17 Feb 2018
Best Motel on the Gold Cost close to everything very friendly staff So if you are coming down for a night or a week don’t go pass this one beds are very comfortable.
1 out of 5
by A verified traveler

Posted 23 Oct 2017 on Wotif
Noisy neighbours went unchecked by management. Partied all night long and no one cared!
Comment from Hotel Management
16 Feb 2018 by Hamid , Hotel Management
Did you asked for checks?!! Did you ring us and make a complaint? Definitely not! But you should if you wasn’t happy about something. Manager already living in the motel after opening hours if something happened just one Phone call might be enough!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2017 on Hotels
2 out of 5
by A verified traveler

Careful crossing the road

Posted 23 Aug 2017
Pros: Price
Cons: Security, comfort and noise insulation.
Room far too close to the busy road and road noise was excessive all night. Windows wouldn't lock properly so felt unsafe. Bed was very uncomfortable, possibly the most basic double bed mattress ever made. The only good thing was the room had tv however did not know what channels were available on foxtel as you had to scroll through the entire foxtel system and take a guess a to which channels were available otherwise channels were blocked. On arrival the owner/manager was very helpful and pleasant, however would not stay again. The motel is in a desperate need of a makeover.
Comment from Hotel Management
27 Aug 2017 by Hamid, Hotel Management
sorry you didnt enjoy your stay with us our rooms are fully secured with lockable windows and doors if you had trouble with your window locking all you needed to do was ask and somebody would of had a look at it for you. all of our rooms have a foxtel guide located on the wall below the television which includes every channel and the number also we have a information book located on the table with a copy of the foxtel guide. sorry you couldnt find it. our motel is located on brisbane road which is a very busy main road next time when booking a motel check the location for traffic we are unable to help with the noise sorry you didnt enjoy your stay
3 out of 5
by A verified traveler

About what you'd expect

Posted 11 Aug 2017 on Hotels
Not the best service and they double charged me
Comment from Hotel Management
27 Aug 2017
Dear Guests you need to make contact with that website already you did your booking . we do not charge the guests . pleas contact us .we can help you at this case. thanks
4 out of 5
by Lara from Australia - QLD - Regional QLD

Posted 12 Jan 2015 on Wotif
Pros: Close to Harbourtown and pet friendly.
Location: Just right, Close to Harbourtown
Value: Average price;
4 out of 5
by Joanne from Australia - NSW - Regional NSW

Posted 13 Dec 2014 on Wotif
Pros: Close to Harbourtown. Small, but very clean
Cons: Right at intersection on Gold Coast Highway, so noisy. Putting the aircon on really helped
Location: Handy but noisy
Value: Over-priced; Service: Courteous; Cleanliness: Spotless; Pet friendly, so dog barked next door, but you must expect that at a Pet Friendly motel
4 out of 5
by Elena from Australia - QLD - Regional QLD

Posted 26 Nov 2014 on Wotif
Pros: Dog friendly and good location
Cons: A bit noisy cause close to road. Needs to be cleaned better, had stains in the bathroom, on the pillows
Location: Close to everything, close to the busy road
Facilities: Good; Value: Affordable; Service: Good; Cleanliness: were some visible stains ; quite all right place and service for the money paid
5 out of 5
by Kara from Australia - QLD - Brisbane

Posted 22 Oct 2014 on Wotif
Pros: Location
Cons: Mattress gave me a sore back
Great value for money. Room was very clean. No issues with noise from traffic
5 out of 5
by David from Australia - QLD - Gold Coast

Posted 21 Oct 2014 on Wotif
Location: Just right
Facilities: Nice ; Value: Economical; Service: Good; Cleanliness: Immaculate; Close to everything we wanted, resturants, beach, public transport