Ratings based on 209 Verified Reviews
3.2 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2019
by A verified traveler from melbourne, au
Posted 27 Apr 2019 on Lastminute
loved the staff very friendly and helpful kitchen was a;ways clean and no food was stolen thank god. i will definitely stay again highly recommend it
by A verified traveler
Posted 5 Feb 2019 on Hotels
by A verified traveler from Las Vegas, NV, US
Posted 19 Jan 2019
Handy location and nice to meet the international travelers
by A verified traveler
Posted 20 Nov 2018 on Wotif
by A verified traveler from south Africa
It was dirty and the rooms not cleaned daily
Posted 18 Aug 2018I booked in and the staff did not point out you have no acess to the kitchen or lobby after 10pm. I think this is absolutely ridiculous as we are basically locked out of the basic facilities. If you want coffee and anything else you have to go and look for a cafe. I will never stay there again.
Comment from Hotel Management
21 Aug 2018 by Godie Backpackers, Hotel Management
We are sorry about your bad experience with us! We will look forward to make some improvements. Thank you for the feedback
by A verified traveler
Posted 13 Aug 2018 on Hotels
Comment from Hotel Management
16 Aug 2018 by Goldy Backpackers, Hotel Management
thanks for your feedback
by A verified traveler
Posted 7 Aug 2018 on Wotif
Great location but the facility is very run down... the dorm room for 4 was extremely small; bathroom attached to the dorm room is not a good idea because the proximity compromises the privacy. The bathroom is very old, small and not user friendly. $20 deposit for a key and $20 deposit for a hairdryer.... really? I would strongly recommend the owners to upgrade or sell ad build a new world-class facility. The staff was very helpful and polite :-)
Comment from Hotel Management
8 Aug 2018 by Goldy Backpackers, Hotel Management
Thanks for your feedback!
by A verified traveler
Posted 24 Jul 2018
Staffs are so kind.
Comment from Hotel Management
25 Jul 2018 by Goldy Backpackers, Hotel Management
Thank you for your feedback! I hope you enjoyed your stay!
Recommended
for Everyoneby A verified traveler from Australia
Posted 23 Jul 2018 on Wotif
Staff were lovely and extremely helpful. I stayed in a room on my own with a private bathroom. I had a good nights sleep and felt safe.
The only issue I had, which was out NO fault of the Hotel, was the outside noise, from people in the street, but I did have a room facing the main road. Just something to be aware of and it I feel it is to be somewhat expected as it is the Gold coast :)
Comment from Hotel Management
25 Jul 2018 by Goldy Backpackers Staff, Hotel Management
Thanks for your review Veronica! Looking forward to have you again!
