Ratings based on 923 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Coralville
Posted 8 May 2024
Nothing
Comment from Hotel Management
8 May 2024 by Kevin, Hotel Management
Thank you for your review Joe. We are happy to hear you enjoyed your stay with us. We hope you can return to us next time you're in the area.
by A verified traveler
Posted 28 Apr 2024
Beds are really hard and no complimentary drinks like coffee or tea. Staff was amazing and friendly!!
Comment from Hotel Management
4 May 2024 by Kevin , Hotel Management
Thank you for your review NItasha. We are very happy you found our staff amazing and friendly. We are sorry to hear about your experience on our bed. We will double check the quality to make sure nothing is wrong with the bed you slept on.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Kevin , Hotel Management
Thank you for your review Justin. We are so happy you had an excellent experience with us. Please come back and see us next time you're in the Roaring Fork Valley!
by A verified traveler from Parachute
Posted 19 Apr 2024
I was very comfortable staying here and the staff was excellent!
Comment from Hotel Management
19 Apr 2024 by AGM, Hotel Management
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a comfortable stay with us and that our staff met your expectations. Providing excellent service to our guests is our top priority, and we're delighted to know that we succeeded in making your stay enjoyable.We look forward to welcoming you back for another comfortable experience in the future!
by A verified traveler
Posted 15 Apr 2024
Nice and convenient
Comment from Hotel Management
19 Apr 2024 by AGM, Hotel Management
Thank you for your review!
by A verified traveler
Posted 11 Apr 2024
Had to call front desk because room next door was loud and it was 12:45am. :-(
Comment from Hotel Management
11 Apr 2024 by AGM, Hotel Management
Thankyou for your review. We're sorry to hear about your experience with the noise disturbance from the neighboring room. Your comfort and peace during your stay are important to us, and I apologize for any inconvenience caused.
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
11 Apr 2024 by AGM, Hotel Management
Thank you for your review!
by A verified traveler
Posted 7 Mar 2024
Beautiful property! Facilities are nice. Room was clean.
Comment from Hotel Management
23 Mar 2024 by AGM, Hotel Management
Thank you for your review! We are happy to hear you enjoyed your stay and we hope to see you again next time your travels bring you back to the area!
by A verified traveler
Posted 25 Feb 2024
Love it. Malls are cool.
Comment from Hotel Management
25 Feb 2024 by Guest Services, Hotel Management
Thank you for your review
by A verified traveler
Posted 20 Feb 2024
Cute hotel. The shower was a nightmare.
Comment from Hotel Management
23 Feb 2024 by AGM, Hotel Management
Jessica, Thank you for your feedback. We're delighted to hear that you found our hotel cute. We're sorry to learn about the issue you experienced with the shower. Your satisfaction is important to us, and we will address this matter promptly to ensure a more enjoyable stay for our future guests. We appreciate your honesty and hope to welcome you back for an improved experience.
