Ratings based on 290 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
The staff were friendly. We opted for the private distillery tour, and Donny was fantastic. I booked a king suite and did not expect that the "lodge" would be a five minute drive down the road in a cabin with 4 apartments. They provided a shuttle service, which was nice because we were sampling whiskey and had diner.
The only thing that I did not like was the cabin itself. It was extremely basic, tiny bathroom and the tv did not work. The front desk warned us about the tv upon check in , yet no one did anything. That evening, we called the front desk, over and over and no one answered. We felt very alone. I ended up snooping around and finding out who the satellite provider was, called them, found the satellite box, figured out the account, and the kind kind kind lady at Shaw helped ME to fix the Inns tv service. LOL. The inn should have done that because they knew about it before they checked us in. I am ok with everything, but not helping customers with the basics , I am not ok with.
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Marion M., Hotel Management
Thanks for staying with us and for entering a review. We are pleased to hear you enjoyed your stay. Come again!
by A verified traveler
Posted 13 Dec 2023
I will come again.
Comment from Hotel Management
13 Dec 2023 by Marion, Hotel Management
We are so happy to hear that! Thank you for letting us know. See you next year.
by A verified traveler
Posted 29 Oct 2023
Room was very comfortable, enjoyed the patio which faced the brook and gazebo. Restaurant was excellent, staff friendly, everything well placed for a quiet weekend getaway.
Comment from Hotel Management
30 Oct 2023 by Marion M., Hotel Management
Thank you for staying with us and for entering a review, Rena. We appreciate knowing you had a great stay.
by A verified traveler
Amazing
Posted 26 Oct 2023 on HotelsThe property is amazing. The bub is a small one to accommodate the guests at dinner times as the property is a little far from Inverness. The stream going through the property and the location is so charming.
Comment from Hotel Management
26 Oct 2023 by Marion M., Hotel Management
Thank you for staying with us and entering a review. We are pleased to hear you enjoyed your stay.
by A verified traveler
Posted 23 Oct 2023
Overall wasn't overly impressed. The distillery tour was cancelled due to staff shortages - very disappointing as that was the main reason to book here.
Not much to do on the property, location was secluded and not close to town.
Restaurant was nice and food was okay.
Room was clean but no elevator to second level in the room we stayed in.
Would pick somewhere else next time.
Comment from Hotel Management
24 Oct 2023 by Marion M., Hotel Management
I am sorry to hear you were disappointed. We try our hardest to have distillery tours every day, but on one or two occasions this season unfortunately was unavoidable. Thank you for letting us know your issues and for entering a review.
by A verified traveler
Posted 20 Oct 2023
Comment from Hotel Management
23 Oct 2023 by Marion M., Hotel Management
Thank you for staying with us Brittany, and for your review.
by A verified traveler
Great Stay!
Posted 19 Oct 2023 on HotelsVery clean, comfortable and friendly, helpful staff. Would definitely return. We even got to listen to live Celtic music in the evening.
Comment from Hotel Management
20 Oct 2023 by Marion M., Hotel Management
Thank you, Suzanne. We are pleased to hear your enjoyed your visit. Hope you can visit again.
by A verified traveler
Posted 18 Oct 2023
Very quiet amongst the mountains, just beautiful, inly negative we didn't have all the silverware in the breakfast package , otherwise we were pleased with everything!
Thank you for making our 27th anniversary celebration a success!
Kind regards Kelly and Dave Beam
Comment from Hotel Management
19 Oct 2023 by Marion M., Hotel Management
You are very welcome. We appreciate being able to make this occasion special for you. Happy Anniversary.
by A verified traveler
Posted 15 Oct 2023
The scenery was beautiful, the staff was very helpful and pl.
Comment from Hotel Management
16 Oct 2023 by Marion M., Hotel Management
Thank you, Belinda. We appreciate you taking the time to enter a review. Hope you can come again!
