Ratings based on 1,122 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from WINDSOR
Posted 31 May 2024
Very clean, good breakfast and free parking.
by A verified traveler
Posted 31 May 2024
This property is a new building, very comfortable and very clean.
by A verified traveler
Posted 29 May 2024
Nice fitness room, only a pool no hot tub
by A verified traveler
Posted 28 May 2024
Nice hotel for our last few days in Canada. Handy for Niagara on the Lake, Old Town and wineries. Lovely area.
Very helpful staff and good breakfasts.
Comment from Hotel Management
29 May 2024 by Guest Services, Hotel Management
Thank you for your kind words Adrian! We're delighted you enjoyed your stay and found the pool refreshing.
by A verified traveler
Posted 28 May 2024
A great place to stay. Pool was refreshing
Comment from Hotel Management
29 May 2024 by Guest Services, Hotel Management
We're thrilled you had a great stay Carole! Thank you for the 5-star rating!
by A verified traveler
Posted 28 May 2024
Great stay!
Comment from Hotel Management
29 May 2024 by Guest Services, Hotel Management
We're thrilled you had a great stay Glory! Thank you for the 5-star rating!
by A verified traveler
Posted 27 May 2024
Great places to stay if you visiting the falls. 11 minute drive. Clean place and friendly staff
Comment from Hotel Management
29 May 2024 by Guest Services, Hotel Management
We're pleased you enjoyed the quiet atmosphere of our location Grimaldo. Thank you for your review!
by A verified traveler
Posted 27 May 2024
Quiet but not too far from Niagara Falls
Comment from Hotel Management
29 May 2024 by Guest Services, Hotel Management
Thank you for choosing to stay with us Janet. We appreciate you taking the time to rate your experience with us. We look forward to having you stay with us again in the future.
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 27 May 2024
This hotel was newer and still sparkling. Check in was great with a courteous staff. The free hot breakfast on the first day was good. They have an automatic pancake machine and the bag was empty and they replaced it promptly. The king size bed and room was outstanding. Clean, new and fresh. The pool did look inviting, but was too cold for this freezebaby. On the second morning, the free hot breakfast was non-existent because everything was gone. This was at 8:55 AM and breakfast is served until 9:30 AM. My husband asked the kitchen staff for hot food and she said. “We’re Done.” Obviously, I went to the front desk and they immediately demanded them to make hot food as there were 25-30 people who were still looking to eat. That was the only bad part. We would stay here again.
Comment from Hotel Management
29 May 2024 by Guest Services, Hotel Management
Thank you for your detailed feedback Char. We're glad you enjoyed the cleanliness and comfort of your room, as well as the breakfast on the first day. We apologize for the inconvenience you experienced with breakfast on the second day and appreciate your patience. We look forward to welcoming you back.
