Ratings based on 838 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Everything perfect. There was a little sawdust behind the door but other than that nothing was off.
by A verified traveler
Posted 16 Jun 2024
Great location, Good service, nice room, highly recommended
by A verified traveler
Posted 13 Jun 2024
Lots of issues with things like dirty pillows, contamination in water at breakfast buffet. Outside areal
by A verified traveler
Posted 9 Jun 2024
The front desk was super good, the buffet Thursday to Saturday very good, on Sunday the service was not the best, the room service 2 out of 5. We had to keep asking for towels, toilet paper and the garbage was never collected until the last The day I left it was at the door. I'm sorry but I don't think I'll be back. Mrs. Carmen at the buffet is super attentive and friendly.
Comment from Hotel Management
11 Jun 2024 by AGM, Hotel Management
Thank you for staying with us and providing your feedback. I would like to deeply apologize for the condition of your room and the inconvenience you experienced. This does not meet our standards and we will use your feedback to prevent further instances as such from occurring. It is my hope that you return and give us another chance to provide the service that you deserve.
by A verified traveler
Posted 1 Jun 2024
Staff and breakfast in cleanliness was outstanding
Comment from Hotel Management
2 Jun 2024 by AGM, Hotel Management
Thank you for staying with us we appreciate your feedback. We hope to see you again soon!
by A verified traveler
Posted 12 May 2024
Property is as described rooms are clean. food options are in walking distance, which is very convenient, especially when traveling with small children.
Comment from Hotel Management
15 May 2024 by AGM, Hotel Management
Thank you for staying with us, we are happy to see you enjoyed your stay! We hope to see you again soon!
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
15 May 2024 by AGM, Hotel Management
Thank you for staying with us, we are happy to see you enjoyed your stay! We hope to see you again soon!
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
25 May 2024 by AGM, Hotel Management
Thank you for staying with us! We hope to see you again soon!
by A verified traveler
Posted 30 Apr 2024
In serious need of some updates, and basic maintenance
Comment from Hotel Management
2 May 2024 by AGM, Hotel Management
Thank you for staying with us and providing your feedback.
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
17 May 2024 by AGM, Hotel Management
Thank you for staying with us! We are happy to see you enjoyed your stay and hope to see you again soon!
