Ratings based on 45 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2023
As other reviewers state, the windows barely open and it can get hot in the unit.
The bed was comfortable, and there was enough space/seating for us.
It is 2 blocks from the Kings Theatre, and 1 block from sauchiehall St. - very convenient
The bathroom had a heated drying rack - very nice
Coordinating the entry into the building and unit wasn't straightforward, so that is the reduced "Communication" rating. Once it got figured out, all was good.
There is an extra deposit directly payable to the Premier, so be warned that is due 24 hours in advance.
Comment from Hotel Management
10 Jan 2024 by Eileen , Hotel Management
Hi Rajesh Many thanks for your score and kind comments, we do hope to see you again on your next trip to Glasgow.RegardsEileen
by A verified traveler
Posted 14 Jul 2023 on Wotif
Comment from Hotel Management
10 Aug 2023 by Kirsty, Hotel Management
Hi Ewen,Thank you for taking the time to leave a review. If there is anything we could have done to improve your stay, please let me know.Thanks
by A verified traveler
Posted 17 Jun 2023
Great location. Was not very clean.
Comment from Hotel Management
18 Jun 2023 by Talyn N., Hotel Management
Thank you so much for taking your time to provide valuable feedback. Our apologies for the incident. Would you please provide us with the area that tend to be the problem regarding the cleanliness?. We can reassure that the issue will be taken seriously.Kind regards,Reception Team
by A verified traveler
Posted 16 Jun 2023 on Lastminute
We washed a load of clothes only because we thought the dryer would work. We put the dryer on for a long time, clothes still wet, we then put on again and left it going overnight and still the clothes were just as wet. Extremely frustrating as we had followed the instructions carefully ☹️☹️☹️
Comment from Hotel Management
17 Jun 2023 by Talyn N., Hotel Management
Dear Jane,Thank you so much for taking your time to give us the meaningful feedbacks. Please accept our apologies and we can reassure that the issue of in-suite dryer function will be investigated seriously. Please feel free to reach us through WhatsApp or Phone call during the operation hours, if you have a chance to stay with us again. So our maintenance team can help you sort the issue right away during the stay.
by A verified traveler
Posted 8 Jun 2023
Comment from Hotel Management
17 Jul 2023 by Kirsty, Hotel Management
Thank you for taking the time to let us know about your stay. We are so glad you enjoyed it and hope to welcome you back again soon.
by A verified traveler
Posted 11 Apr 2023 on Hotels
Spacious but in poor condition, master bedroom door can’t be closed with nail on it sticking out , wardrobe door fell off, very dangerous for kids
Comment from Hotel Management
15 Apr 2023 by Kirsty, Hotel Management
Thank you for taking the time to give us your feedback. Please accept my sincere apologies about the issues you came across in your stay. This is not our standard and try hard to keep everything at a high level. Maintenance have been to the apartment and amended any issues. If you chose to stay again please let us know and I will ensure everything is at 100% for you.
by A verified traveler
Great location, quite noisy inside!
Posted 25 Aug 2022 on HotelsFlat in exceptionally great location. I admit i wasnt impressed with the upfront requirements of the cost and the large deposit, which btw has yet to be returned to me.
Flat was very clean but was not serviced so had to search and ask for some toilet paper ourselves. Space was beautifully bright with great views. I do strongly recommend replacing the windows as the amount of noise breaking into the bedroom and living room was very high and woke us up several times at night.
by A verified traveler
Posted 16 Jan 2022 on Hotels
Great stay, easy check in/out and fantastic spacious apartment
Comment from Hotel Management
11 Feb 2022 by Eileen Newman, Hotel Management
Hi Jamie
Many thanks for your high score and kind comments, we are delighted that you enjoyed your stay with us.
Regards
Eileen
by A verified traveler
Do not stay here in a heatwave!
Posted 19 Aug 2021 on HotelsHeadline news heatwaves now happen even in Scotland so note, not only does this room not have aircon the windows only open about 0.5 of an inch. The room was unliveable in during the heat, even with the fans provided. There are also some advertising anomalies to be aware of. There is only parking for about 10 cars so you are unlikely to get a space and will be told an arrival that you were supposed to book although no mention of this on the website. If you did manage to book a space its £15. The website shows a picture of St Georges Square but don't be fooled - this is their other property, the Bath Street property is near to Sauchiehall St. We booked a room with twin beds as my two teenage boys don't want to share a double bed. We didn't get twin beds so when I asked about this we were given a very small camp bed. There is no longer any staffed reception so you can't check luggage. Our room wasn't ready when we arrived so we were promised a refund but to date (3 weeks later) it hasn't arrived. However as long as you don't go in a heatwave, or expecting parking, or to be in St George's Square, or to have the bed's you booked you'll be ok. Quiet, clean, walking distance to the centre of town.
by A verified traveler
An excellent apartment
Posted 19 Aug 2021 on HotelsAn excellent apartment well located for a visit to glasgow.
The electronic key was a little problematic but the issues were resolved swiftly by the phone reception service who were polite, swift and checked back to ensure all was ok
