Ratings based on 155 Verified Reviews
4.1 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
Hôtel room was clean but the fittings and furnishings (carpets) are old and extremely worn. Window handles and curtain rings broken. Television worked sometimes. Terrible smell in the bathroom (drains) with no ventilation. Appreciated the access to tea and coffee with kettle in the room.
Comment from Hotel Management
17 Apr 2024 by Reception , Hotel Management
Dear Yvonne, Thank you for taking the time to provide feedback on your stay with us. We really do appreciate it and we are sorry that your stay did not meet your expectations. Kind Regards, Ibis Budget Glasgow Cumbernauld
by A verified traveler
Posted 8 Apr 2024
It was very good experience. I booked two rooms and we had a lovely time. The caroets overall are old, there was no phone in the room, and there was no water to make tea. But water was provided immediatly when i asked. Staff was super helpful. Beds were very comfortable. Toilet were very clean, Tv was wirking in the room... it added more entertainment. Car parking was free.
Overall experience was very good
Comment from Hotel Management
9 Apr 2024 by Reception , Hotel Management
Dear Shehlla,Thank you so much for taking the time to provide feedback on your stay with us. We really do appreciate it and we are so pleased to hear that you enjoyed the time you spent as our guest. Please visit again soon. Kind regards, Ibis Budget Glasgow Cumbernauld
by A verified traveler
Posted 7 Apr 2024
We have stayed here a few times. It is always clean and comfortable. Very convenient when travelling north or south.
The nearby Red Deer is great for food and drink.
Yes, it's a little tired, but it's a "budget" hotel.
The staff are unfailingly polite, friendly and helpful.
Comment from Hotel Management
7 Apr 2024 by Reception , Hotel Management
Dear Lucy, Thank you for taking the time to provide feedback on your stay with us. We really appreciate it and hope to welcome you again soon. Kind Regards, Ibis Budget Glasgow Cumbernauld
by A verified traveler
Posted 31 Mar 2024
Absolutely ancient hotel outdated rooms with over prices like a place off movies of a run down hotel don't go hear for a nice stay good for last resort that's it
Comment from Hotel Management
31 Mar 2024 by Reception, Hotel Management
Hello Gary,Thank you for staying with us and for taking time to write your review. We appreciate your feedback.
by A verified traveler
Posted 16 Mar 2024
Side of the road leading to property was covered in rubbish
Comment from Hotel Management
18 Mar 2024 by Reception , Hotel Management
Thank you for providing feedback on your stay with us. We really appreciate your feedback. We note your comment about the litter on the verges and have contacted the relevant Local Authority in connection with this. Kind Regards Ibis Budget Cumbernauld.
by A verified traveler
Posted 6 Mar 2024
The staff were very nice and the bed was clean and comfortable.
Beyond that, the room was quite shabby. The TV remote was gone and the carpet was stained and worn, with bleach spots. The room smelled greasy, like dirty hair, and the curtains did not quite cover the windows. Overall the building needs a complete overhaul, deep clean and new carpets.
Comment from Hotel Management
7 Mar 2024 by Reception , Hotel Management
Dear Elizabeth, Thank you for taking the time to provide feedback on your stay with us. We are sorry that your visit did not meet your expectations and note your comments. Apologies. Kind Regards, Ibis Budget Glasgow Cumbernauld
by A verified traveler
Posted 6 Feb 2024
A breakfast would be nice. Thoroughly enjoyed our stay
Comment from Hotel Management
8 Feb 2024 by Reception, Hotel Management
Dear Patrick, Thank you so much for providing feedback on your stay with us. We really appreciate it and hope to welcome you again very soon. Kind Regards, Ibis Budget Glasgow Cumbernauld
by A verified traveler
Posted 6 Jan 2024 on Hotels
Comment from Hotel Management
11 Jan 2024 by Reception, Hotel Management
Dear Helen, Thank you for providing feedback on your stay with us. We hope to welcome you again very soon. Kind Regards, Ibis Budget Cumbernauld
by A verified traveler
Posted 5 Jan 2024 on Hotels
Nice hotel for a great price, very dog friendly and very much enjoyed our stay
Comment from Hotel Management
11 Jan 2024 by Reception, Hotel Management
Dear Kirsty, Thank you for providing feedback on your stay with us. We hope to welcome you again very soon. Kind Regards, Ibis Budget Cumbernauld
by A verified traveler
Good place to stay
Posted 4 Jan 2024 on HotelsGood clean and cheap no issues at all
Comment from Hotel Management
11 Jan 2024 by Reception, Hotel Management
Dear Mark, Thank you for providing feedback on your stay with us. We hope to welcome you again very soon. Kind Regards, Ibis Budget Cumbernauld
