Ratings based on 528 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Feb 2023 on Hotels
Comment from Hotel Management
12 Mar 2023 by Nicci, Hotel Management
Thank you.
by A verified traveler
Perfect stay
Posted 16 Feb 2023 on HotelsLovely accommodation with antique furniture including a four poster bed. The shower took a bit of adjusting and the tap didn't seem to have much water but the bed was comfortable, the staff were friendly and helpful, the room was quiet and the location was ideal for our purposes
Comment from Hotel Management
16 Feb 2023 by Nicci, Hotel Management
Thank you for your lovely review. We are happy that you enjoyed your stay with us. I will pass your remarks on to the staff. We will have our maintenance staff look at the plumbing.We hope to have you stay with us again.
by A verified traveler
Weekend away
Posted 8 Feb 2023 on HotelsComment from Hotel Management
12 Mar 2023 by Nicci, Hotel Management
Thank you.
by A verified traveler
Posted 13 Dec 2022
Staff were very helpful and welcoming. Was charged twice for room but was a mistake and was refunded immediately once noticed.
Comment from Hotel Management
24 Dec 2022 by Clifton Hotel, Hotel Management
Lynn,Thank you for sharing your experience with us.We look forward to your return.Regards,Clifton Hotel
by A verified traveler
Posted 23 Nov 2022
by A verified traveler
Posted 22 Nov 2022 on Hotels
Comment from Hotel Management
24 Dec 2022 by Clifton Hotel, Hotel Management
Diane,Thank you for sharing your experience with us.We look forward to your return.Regards,Clifton Hotel
by A verified traveler
Disappointed
Posted 30 Oct 2022 on HotelsStayed in a family room. Room wasn't that clean and lots of broken bits. Sink was cracked no plug, bath was cracked so when in shower the water flowed in crack and didn't reach plug, laminate flooring was chipped and my 4yr old cut her toe on it, window frames had black mould growing and one window pane cracked. We were ground floor and windiws couldn't lock. Wasn't any hand soap to wash hands, looked like someone had trimmed beard next to mirror as loads of hairs on floor. Walls grubby and visible dust everywhere. The lady at check in was so lovely and fantastic with the kids but our room really let it down, we wouldn't go back. Nice central location.
Comment from Hotel Management
24 Dec 2022 by Clifton Hotel, Hotel Management
Sir,We are sorry you had a negative experience at The Clifton Hotel. We have taken on board your comments and will investigate this further.Regards,Clifton Hotel
by A verified traveler
Very good stay would stay again
Posted 24 Oct 2022 on HotelsThe stay was perfect price was good staff was lovely very helpful size of room was g bathroom was good great shower perfect location for wedding and botanic gardens
Comment from Hotel Management
25 Oct 2022 by Nicci, Hotel Management
Hi IreneThank you so much for your lovely review. We are glad you enjoyed your stay with us here at The Clifton Hotel. I will pass your comment onto the staff. Hope to see you again if you return to Glasgow.RegardsNicci
by A verified traveler
Great location and friendly staff. Needs upgrading
Posted 25 Sep 2022 on HotelsHotel is very dated and the conditions of furnishings, curtains and general cleanliness and condition of specifically the bathroom needs attended to ASAP! Walls need cleaned, repaired and painted. Ok for putting your head down but this hotel could be so much better with very little spent on it. Good location and friendly staff. Just invest a little to bring it up to scratch.
by A verified traveler
Posted 14 Sep 2022 on Ebookers
Stayed for 2nights and it was a great hotel base to get around the city
Clean and the bedroom and bathroom cosy. The staff were very friendly and helpful. We will return
Comment from Hotel Management
14 Sep 2022 by Cathy, Hotel Management
Good MorningThank you for your kind review we appreciate all feed back. and look forward to seeing at the Clifton Hotel in the future.Regards Cathy