Ratings based on 945 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Very homey. Lovely staff. Food was good.
Comment from Hotel Management
20 May 2024 by CGH Team, Hotel Management
Hi Kristie, thank you for taking the time to share your 5/5 review, we appreciate hearing from you. We are glad you had a great stay and enjoyed the food, we hope to welcome you back in the future.
by A verified traveler
Posted 15 May 2024
Fire alarm and evacuation our first night plus no hot water the first day next morning affected our view of this hotel
Comment from Hotel Management
16 May 2024 by CGH Team, Hotel Management
Hi Margit, thank you for sharing your feedback about your recent experience with us. Unfortunately, due to circumstances beyond our control we had issues with the water which our team was working hard to resolve. We hope you would consider giving the hotel another chance in the future.
by A verified traveler
Posted 12 May 2024
Restocking the mini bar daily and all drinks were free! Friendly helpful staff. Next door to a great pub.
Comment from Hotel Management
19 May 2024 by CGH Team, Hotel Management
Hi James, thank you for taking the time to leave a 5/5 review we appreciate hearing from you. We are glad you enjoyed your stay and we look forward to your next stay with us.
by A verified traveler
Posted 11 May 2024
Staff were very friendly and helpful with any questions we had
Comment from Hotel Management
13 May 2024 by CGH Team, Hotel Management
Hi Ashley, thank you for taking the time to leave a 5/5 review, we are pleased you had a great stay and hope to see you back at the Carlton George in the future.
by A verified traveler
Posted 11 May 2024
We had two rooms, 4 adults. One room was fine. Nothing to brag about. Biggest complaint for both rooms was the room was way too hot. Could not open window, there was no fan, and was unable to adjust thermostat. One room had no hot water at sink and multiple other problems. The staff was very friendly and the breakfast good. Would not stay here again or recommend to friend.
Comment from Hotel Management
13 May 2024 by CGH Team, Hotel Management
Hi Karen, thank you for taking the time to leave your feedback we appreciate it. We would like to apologise about the issues with the room, this is being dealt with by our maintenance team.
by A verified traveler
Posted 10 May 2024
Was a great property with awesome locations nearby!
Comment from Hotel Management
13 May 2024 by CGH Team, Hotel Management
Hi William, thank you for taking the time to leave your feedback, we appreciate hearing from you and are glad you had a great stay with us. We hope to see you again the next time you come to Glasgow.
by A verified traveler
Posted 9 May 2024
Great location, staff were excellent - courteous & friendly. We stayed as an extended trip for my husband's birthday & upon arrival in the room, there was a hand written note along with some chocolates. Such a kind gesture. The hotel is older, and looking tired in parts however the decor is really lovely especially if you are a fan of Charles Rennie Mackintosh ( which I am!) Complimentary drinks came with the room ( soft drinks, beer, wine, water & some spirits) Bed was very large and exceptionally comfortable, shower was hot with good pressure. Overall, we had a really lovely stay and would definitely return.
Comment from Hotel Management
10 May 2024 by CGH Team, Hotel Management
Hi Graeme, thank you for taking the time to share your feedback about your recent trip with us, we appreciate hearing from you. We are glad you had a great stay and enjoyed a great night's sleep. We hope to welcome you back in the future.
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
10 May 2024 by CGH Team, Hotel Management
Hi Mary, thank you for taking the time to leave a 5/5 review, we appreciate hearing from you. We are glad you had a great stay with us and we hope to see you back at the Carlton George in the future.
by A verified traveler
Posted 24 Apr 2024
Very dated no usb sockets to charge phones etc
Comment from Hotel Management
26 Apr 2024 by CGH Team, Hotel Management
Hi Jamie, thank you for taking the time to share your feedback about your recent experience with us. This has been passed along to our management team. We hope to see you back at the Carlton George in the future.
by A verified traveler
Posted 23 Apr 2024
Very unique. Great location, balcony room was very comfortable.
Comment from Hotel Management
24 Apr 2024 by CGH Team, Hotel Management
Hi Scott, thank you for taking the time to leave a 5/5 review, we are pleased to hear you had a great stay and we look forward to welcoming you back in the future.
