Ratings based on 458 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
by A verified traveler
Posted 21 Jan 2024 on Wotif
The smart tv was definitely a suprise!
Comment from Hotel Management
21 Jan 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank for providing a rating and comment with regards to your recent stay.
by A verified traveler
Posted 12 Jan 2024 on Lastminute
Comment from Hotel Management
21 Jan 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank for providing a rating with regards to your recent stay.
by A verified traveler
Posted 12 Jan 2024 on Wotif
Comment from Hotel Management
21 Jan 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank for providing a rating with regards to your recent stay.
by A verified traveler
Posted 9 Jan 2024 on Hotels
The Hotel is great in a very good location although there is not much to do in Gladstone Shane because it could be great if the town had more to offer. Nothing l open on weekends just a couple of places to eat on the main strip, would not spend more than a night here
Comment from Hotel Management
10 Jan 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank you for taking the time to provide feedback with regards to your recent stay. During the festive time a lot of businesses choose to close and take a break. On arrival we provide a welcome letter with the trading times of restaurants within the hotel area.
by A verified traveler from Forest Glen
Posted 7 Jan 2024 on Wotif
Good location and great pool..
Comment from Hotel Management
10 Jan 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank you for taking the time to provide feedback with regards to your recent stay and giving a 5/5 rating.We look forward to you staying again with us.
by A verified traveler
Posted 6 Jan 2024 on Wotif
Neat tidy and comfortable quite central however a little noisy at times
Comment from Hotel Management
10 Jan 2024 by Regards, Janette Spencer - Front Office Manager, Hotel Management
Thank you for taking the time to provide feedback with regards to your recent stay. Holiday time can be when families travel with children that can become noisy at times. Please always report this reception during your stay.
by A verified traveler
One night Layover
Posted 11 Dec 2023 on HotelsWe were travelling through and decided to stop in Gladstone last minute.
The room have very well presented and clean. Looks to be recently renovated.
Thanks
Comment from Hotel Management
8 Jan 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank you for taking the time of provide feedback. The hotel has just renovated the 4 x floors of guest rooms and soon will do the foyer and public toilets.
by A verified traveler
Posted 26 Nov 2023
Rooms have been recently refurbished- very modern and tasteful
Comment from Hotel Management
8 Jan 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank you for taking the time to provide feedback with regards to your recent stay. The hotel has been renovating all hotel levels and next will be the foyer and public toilets.
by A verified traveler
Posted 13 Nov 2023
Comment from Hotel Management
8 Jan 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank you for taking the time to provide a rating with regards to your recent stay.
