Ratings based on 82 Verified Reviews
3.7 Room cleanliness
4.5 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Apr 2024
Good location, good parking . Clean room
by A verified traveler
Posted 20 Jan 2024 on Wotif
by A verified traveler
Posted 29 Dec 2023 on Wotif
Not like the pictures unfortunately, it’s a run down motel and overpriced.. aircon didn’t work. It’s anlso an unsafe area and no secure parking.. people drinking and walking around at 10pm when we walked our dogs and 4am.. assuming they’re about all night.
by A verified traveler
Posted 1 Dec 2023 on Wotif
The only not so good thing is they don't have WiFi, the room is small but how much room do you need to sleep. Very clean and air conditioning was cold, good night sleep, will stay again.
by A verified traveler
Posted 8 Nov 2023
Best place to stay at in Gladstone customer service was great !!! Very clean !! Shower was great and hot bed was like staying in the Hilton
by A verified traveler
Posted 24 Oct 2023
Firstly the on site manager was amazing. Her customer service was exceptional and her demeanour.
The motel itself is terrible. The pool is green and mouldy. It seems people live there. My neighbours were swearing and arguing.
My first room was like something out of a horror movie. There was no aircon. Extension cords running all over the place. No cover on the ironing board. And so forth.
I was given a different room because of the air conditioning not working.
The next room was better but still very trashy. The curtains didn’t hang up properly and offer any privacy as all the hooks were broken.
The kitchen blind had layers of dust and food on it.
The pool was unusable. And there were no wifi even though I believe ( I could be wrong) it was advertised.
It seems people from very low socioeconomic status reside there permanently and their were children crying and couples arguing and swearing.
Expedia I believe that you need to verify these properties more thoroughly. This is my second time booking through Expedia and both times I have not been impressed. But this time was dreadful in relation to amenities and the environment.
Again the on-site management was absolutely spectacular and her problem solving skills and hospitality was impeccable. The property itself though I’m sorry it’s just trash
by A verified traveler
Posted 19 Oct 2023 on Wotif
by A verified traveler
Posted 21 Sep 2023
Motel grounds not maintained …Pool gate locked because it has not been cleaned for months. office shut..
Room was clean but pictures do not reflect the current state of the property.
by A verified traveler
Posted 16 Sep 2023 on Wotif
Very clean Avila & fast communication
by A verified traveler
Posted 20 Aug 2023 on Wotif
No one ever at reception paid extra for the spa bath and I wouldn’t wash my dog in there it was manky as !!
Positive the bed was comfortable
