Ratings based on 464 Verified Reviews

3.7 out of 5
74% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Great hotel - stayed for business comfortable and speedy check in/out
Comment from Hotel Management
17 Jun 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank you for taking the time to provide feedback with regards to your stay and giving a 5/5 rating.We look forward to you staying again with us.
5 out of 5
by A verified traveler from Hurlstone Park

Posted 14 May 2024
Close to restaurants and supermarkets, as well as some smaller cafes, there were plenty of dining options around the hotel. There was also plenty of parking. The rooms were large and modern and very comfortable. It was good value for money considering the standard of the hotel and the location.
Comment from Hotel Management
15 May 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank for taking the time to provide feedback and comments with regards to your recent stay.We look forward to you staying again with us.Regards,
5 out of 5
by A verified traveler

Posted 8 May 2024
Comment from Hotel Management
13 May 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank you for providing a 5/5 rating with regards to your recent stay. We look forward to you staying with us again in the future. Regards,
5 out of 5
by A verified traveler

New feel

Posted 19 Mar 2024 on Hotels
Friendly helpful staff, upgraded modern feel to rooms, close to many restaurants(including one onsite), and shopping.
Comment from Hotel Management
25 Mar 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank you for taking the time to provide feedback with regards to your recent stay and giving a 10/10 rating.We look forward to you staying again. Regards
5 out of 5
by A verified traveler

Repeat guest

Posted 17 Mar 2024 on Hotels
Recently renovated rooms and bathroom, make this an enjoyable and affordable stay in very central location.
Comment from Hotel Management
17 Mar 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank you for taking the time to provide feedback and give a 10/10 rating. The newly renovated rooms look amazing and we cant wait for the reception and foyer to be completed.I look forward to your next stay with us.
4 out of 5
by A verified traveler

Posted 10 Mar 2024 on Wotif
Well appointed renovated hotel. Room was exactly as expected.
Comment from Hotel Management
15 Mar 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank you for taking the time to provide feedback. The renovation is well underway and will be very exciting once completed. We look forward to you staying with us again.
4 out of 5
by A verified traveler

Posted 2 Mar 2024 on Lastminute
The hum of Gladstone at work was quite disconcerting. Kept me waking a number of times during the night.
Comment from Hotel Management
15 Mar 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank you for taking the time to provide feedback. I am sorry to hear about your broken sleep. We do hope that you come and stay again soon.
4 out of 5
by A verified traveler

Posted 21 Jan 2024 on Wotif
The smart tv was definitely a suprise!
Comment from Hotel Management
21 Jan 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank for providing a rating and comment with regards to your recent stay.
3 out of 5
by A verified traveler

Posted 12 Jan 2024 on Lastminute
Comment from Hotel Management
21 Jan 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank for providing a rating with regards to your recent stay.
4 out of 5
by A verified traveler

Posted 12 Jan 2024 on Wotif
Comment from Hotel Management
21 Jan 2024 by Janette Spencer - Front Office Manager, Hotel Management
Thank for providing a rating with regards to your recent stay.