Ratings based on 77 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
4.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Mar 2024
They were renovating but did not say on website.The bed was clean and comfortable but the seats, floors ,shower woodwork was dirty and someone tried to break in to our room after midnight.We left the next day.
by A verified traveler
Posted 25 Jan 2024 on Wotif
Didn't like anything, no consideration for guests that are sleeping, permanent guess have no respect for travellers, making noise talking being loud, been woken up at 1am by music playing..
by A verified traveler
Posted 30 Dec 2023 on Wotif
by A verified traveler
Posted 26 Dec 2023
Room was ok for a one night stay. The gravel parking lot was a bit noisy as cars drove in and out, room was not functional with outlets not usable due to their locations, main light did not work properly.
by A verified traveler
Posted 23 Dec 2023
Unfortunately the Property was not safe looking and run down .. The Admin fellow was so understanding and was excepting of our cancellation
by A verified traveler
Posted 10 Dec 2023 on Hotels
by A verified traveler
Friendly and comfortable
Posted 10 Dec 2023 on HotelsThe staff were really friendly and helpful. The check in was really easy and well handled with a friendly smile. And the cleaning lady was not only working SUPER hard to get the rooms ready in hot and humid weather, but she was friendly, helpful and approachable.
It was a real shame the pool was still out of service, but the staff were extremely apologetic about it and explained the issue was with the broken pool pump.
The room was clean and comfortable. The fridge is tiny and the freezer part doesn't actually get down to freezing temperature, but this was really only an issue because I was going camping and needed to keep things cold.
Location is pretty good - steps away from the supermarket and some food places and 5 minutes drive to the Heron Island Ferry.
There do seem to be a lot of "residential" units where long-termers are staying, but all seemed quite friendly. The restaurant staff use the motel carpark so you may not always be able to park in front of your own unit but there did seem to be adequate parking in the lot.
by A verified traveler
Posted 24 Nov 2023
by A verified traveler
Posted 12 Nov 2023 on Wotif
Need to update your old photos of WOTIF it is despicable how you can try and pass off clean rooms and a air conditioner that you can't even control, might I suggest putting in some carpets.
by A verified traveler
Posted 22 Oct 2023 on Wotif
Realised it was a budget motel when booking but on entry to the room there was one bed, one chair, a fridge big enough to hold 6 cans of drink which also froze everything in it. Cupboards in the bathroom would not close, paint peeling off walls and doors. Bed moved if you sat in it. Was absolutely disgraceful. Pressed bell for reception and waited over 5 minutes for someone to respond. When they arrived there was no welcome, no apology for the wait.
