Ratings based on 194 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Feb 2024
by A verified traveler
Very poor facility not customer focussed
Posted 6 Feb 2024 on Hotels Came back to hotel after dinner, had to have id to enter via bar area despite being resident. Had to get up to room to get id. No breakfast. It is just a gambling and bar facility, nothing for hotel residents.
by A verified traveler
Posted 8 Jan 2024
Very good motel. Highly recommended
by A verified traveler from Kanata
Posted 22 Dec 2023
by A verified traveler
Posted 30 Nov 2023
all very good :)
by A verified traveler
Posted 29 Nov 2023
It was a nice place to stay just for one night before leaving for Heron Island in the morning.
by A verified traveler
Posted 19 Nov 2023 on Wotif
Had to shift rooms as air con didn’t work
Comment from Hotel Management
19 Nov 2023 by Reception team , Hotel Management
Thank you, Richard, for choosing to stay with the Gladstone Reef Hotel, yes unfortunately we have had the need for a couple of our Air Conditioners to be serviced. We do apologise for any inconvenience this may have caused you.
by A verified traveler
Posted 8 Nov 2023 on Wotif
Staff in all areas were amazing.
All went out of their way for any request.
Comment from Hotel Management
19 Nov 2023 by Reception team , Hotel Management
Thank you, Tracey, for choosing to stay at the Gladstone Reef Hotel, we are very happy to hear your kind words and look forward to welcoming you again soon.
by A verified traveler
Posted 1 Nov 2023 on Hotels
Comment from Hotel Management
2 Nov 2023 by Reception team , Hotel Management
Hi Kim, We thank you for choosing Gladstone Reef Hotel, so glad to hear you enjoyed your stay with us and we look forward to seeing you again.Kind regards
by A verified traveler
Posted 18 Oct 2023 on Hotels
Comment from Hotel Management
2 Nov 2023 by Reception team , Hotel Management
Thanks Jill we really appreciate your review and thank you so much for choosing us. We look forward to seeing you again.Kind regards
