Ratings based on 209 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Amazing upgrade has been done and made the place even better to stay definitely stay again!!
Comment from Hotel Management
28 May 2024 by Waikanae Beach TOP 10 Holiday Park, Hotel Management
Kia Ora Toni, ChatGPTThank you so much for your fantastic review! We're thrilled to hear that you loved the recent upgrades we've made to our place. It's wonderful to know that these enhancements have contributed to making your stay even better. We're looking forward to welcoming you back again in the future for another amazing experience!
by A verified traveler
Posted 30 Apr 2024
Child friendly, great and helpful staff, clean and tidy and felt safe with the children walking around the park.
Comment from Hotel Management
28 May 2024 by Waikanae Beach TOP 10 Holiday Park, Hotel Management
Kia Ora AlexandraChatGPTThank you for your kind review! We're delighted to hear that you found our park child-friendly and that you felt safe with your little ones here. It's wonderful to know that you appreciated our helpful staff and our commitment to cleanliness. We hope to see you and your family again soon for another enjoyable stay!
by A verified traveler
Posted 27 Apr 2024
Decent sized unit with everything you need for a family stay. Close to the beach and walking distance to town. Some noise from the road but not too bad.
Comment from Hotel Management
28 May 2024 by Waikanae Beach TOP 10 Holiday Park, Hotel Management
Kia Ora Megan,Thank you for sharing your experience with us! We're glad to hear that you found our unit suitable for your family's needs and enjoyed the convenient proximity to the beach and town. While we apologize for any noise from the road, we're pleased to hear that it didn't significantly impact your stay. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!
by A verified traveler
Posted 22 Mar 2024
by A verified traveler
Family oriented
Posted 1 Mar 2024 on HotelsI had booked another property, but had to rebook my entire trip after testing positive for Covid and that hotel was not available.
This is a very family oriented complex with many different kinds of accommodations. All That was available for me was their apartment, which was fine though I really did not need all of the kitchen facilities. I did appreciate all that space for a change though.
The bathroom had soap and towels left over from the last guest.
I made the reservation with Hotels.com which requested a deposit for my three nights stay. But they charge me for the full stay ahead of time. And I’m observing that this may be a problem with Gisborne accommodations: my original pre-Covid hotel, charged me for the full stay six months out ahead of time. I wrote that property and requested a refund which they did give me. I definitely suggest guests in Gisborne keep an eye out that the payment and payment arrangements are what they agreed to on Hotels.com
by A verified traveler
Posted 23 Feb 2024
Awesome apartment. View was stunning.
Comment from Hotel Management
8 Mar 2024 by Reception, Hotel Management
Kia Ora Cynnelle,Thank you for taking the time to leave us a review.Great to see you enjoyed the apartments.Hope to have you back in the near future.Nga Mihi Waikanae Beach TOP 10
by A verified traveler
Posted 14 Dec 2023 on Wotif
Location
by A verified traveler
Posted 15 Oct 2023 on Wotif
The only reason we gave a 4 was due to the pool being closed one day of our stay otherwise it was absolutely awesome
by A verified traveler
Posted 16 Jul 2023 on Wotif
We really enjoyed that the property was intersting and engaging for our son. The heated indoor pool was a favourite. My wife and I like being so close to town and the beach. The room was spacious and comfortable but the cooking facilities were cramped and some basic untensils weren't provided. Overall though we really enjoyed our stay.
Comment from Hotel Management
8 Aug 2023 by Barb, Hotel Management
Kia ora Kenneth, Thank you for taking the time to write a review of your stay at the Waikanae Beach Top10 Holiday Park. Our team are delighted that you enjoyed your stay and our location. You will be pleased to know that our kitchen will be renovated in the next 12 months so watch this space. We hope you will return for another stay. Nga mihiTeam Waikanae Beach Top10.
by A verified traveler
Posted 11 May 2023
Great convenient place, excellent staff and room was clean.
Only fault was the shower pressure was terrible.
Basically dribbled out the shower head which could do with replacing.
Comment from Hotel Management
16 May 2023 by Barb, Hotel Management
Kia ora Mike, Thank you for taking the time to revie your stay at the Waikanae Beach Top10 Holiday Park. We are disappointed that we did not meet all of your expectations, however, we are please that overall, it was a pleasant stay. It is difficult to determine what room you were in, based on this feedback, so we can check the shower head you are referring to. We hope to see you again in the future and thank you for your valued feedback. Nga mihi nuiTeam Waikanae Beach Top10.
