Ratings based on 873 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
1 Jun 2024 by Front Office Manager, Hotel Management
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.Front Office Manager
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
29 May 2024 by Front Office Manager, Hotel Management
Thank you for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time from your busy schedule to share your feedback. We are pleased to hear that you were satisfied with your stay. Your compliment encourages our high motivation to seeking best services.We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
by A verified traveler from Springfield
Posted 24 May 2024
Excellent customer service.
Comment from Hotel Management
1 Jun 2024 by Front Office Manager, Hotel Management
Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.We are very much appreciate your complements on our staff, we hold several types competition every year for the best Omotenashi (hospitality) improvement. We assure you that we will continue to strive to provide better service.From now on, we make lots of efforts to improve our service and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon.Front Office Manager
by A verified traveler
Posted 14 May 2024
Staffs are friendly and helpful.
Comment from Hotel Management
19 May 2024 by Front Office Manager, Hotel Management
Thank you very much for taking the time to share your honest feedback regarding your stay with us at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that our staff took care of you very well.And also ｗe are very much appreciate your complements on our staff, we hold several types competition every year for the best Omotenashi (hospitality) improvement. We assure you that we will continue to strive to provide better service.From now on, we make lots of efforts to improve our service and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon.Front Office Manager
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by Front Office Manager, Hotel Management
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
by A verified traveler
Posted 7 May 2024
Lovely facilities
Room a bit small but to be expected in Japan but comfy enough for 2 people
Great amentities in the room including chromecast,
Phone cables, pjs
Close to shops and trains
Comment from Hotel Management
9 May 2024 by Front Office Manager, Hotel Management
Thank you for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time from your busy schedule to share your valuable feedback. We are happy that you liked you room. We did put a lot of efforts into setting a relaxing atmosphere with modern touches in terms of design. We hope you fully enjoyed your stay with us.As you indicated, we have recently introduced Chromecast. By projecting the screen of the customer's cell phone onto the TV, the customer can enjoy the experience on a larger screen.From now on, we make lots of efforts to improve our service and aim for being a good hotel, which could be chosen by many guests. We all are waiting for your coming back and hope to see you soon.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
29 May 2024 by Front Office Manager, Hotel Management
Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.Your favorable comments has warmed our hearts and we will strive for excellence in our service.Once again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in the future.
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
7 May 2024 by Front Office Manager, Hotel Management
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
by A verified traveler
Posted 1 May 2024
Pretty good. Would go here again.
Comment from Hotel Management
1 May 2024 by Front Office Manager, Hotel Management
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
1 May 2024 by Front Office Manager, Hotel Management
Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.
