Ratings based on 125 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Staff 10/10

Posted 29 Oct 2023 on Hotels
The staff is amongst the friendliest I have ever seen. They were very helpful with everything we needed, always with the biggest smile. 100% recommend and would stay again when I am back in Gili T.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2023 on Hotels
4 out of 5
by A verified traveler from Edmonton Canada

Posted 8 Mar 2020
The staff was extremely friendly and accomodating. Made us both feel very welcome.
Comment from Hotel Management
9 Mar 2020 by Juniadhi | Hotel Manager, Hotel Management
Dear Michelle, Greetings from Natya Hotel Gili Trawangan We are delighted to know that you have experienced the best level of hospitality from our staff'. Here at Natya Hotel Gili Trawangan, it is within our core values to put people first, therefore, we always pledge to delight each and every guest with utmost attention and care. It also gives me an absolute pleasure to read your generous compliments on our room product as well as food here in our hotel. Once again, your positive feedback has tremendously motivated us to keep delivering seamless service and product to our guests. Thank you very much and I look forward to welcoming you back to Natya Hotel Gili Trawangan in the near future. Warm regards, Juniadhi Hotel Manager
4 out of 5
by A verified traveler

Posted 21 Jan 2020
Location, staff, fooding ... excellent. Nothing to be disliked about. True value for money.
Comment from Hotel Management
22 Jan 2020 by Juniadhi | Hotel Manager, Hotel Management
Dear Anonymous, Greetings from Natya Hotel Gili Trawangan We are delighted to know that you have experienced the best level of hospitality from our staff'. Here at Natya Hotel Gili Trawangan, it is within our core values to put people first, therefore, we always pledge to delight each and every guest with utmost attention and care. It also gives me an absolute pleasure to read your generous compliments on our room product as well as food here in our hotel. Once again, your positive feedback has tremendously motivated us to keep delivering seamless service and product to our guests. Thank you very much and I look forward to welcoming you back to Natya Hotel Gili Trawangan in the near future. Warm regards,
4 out of 5
by A verified traveler

Posted 7 Dec 2019
Comment from Hotel Management
9 Dec 2019 by Juniadhi | Hotel Manager, Hotel Management
Dear Anonymous, Greetings from Natya Hotel Gili Trawangan We are delighted to know that you have experienced the best level of hospitality from our staff'. Here at Natya Hotel Gili Trawangan, it is within our core values to put people first, therefore, we always pledge to delight each and every guest with utmost attention and care. It also gives me an absolute pleasure to read your generous compliments on our room product as well as food here in our hotel. Once again, your positive feedback has tremendously motivated us to keep delivering seamless service and product to our guests. Thank you very much and I look forward to welcoming you back to Natya Hotel Gili Trawangan in the near future. Warm regards,
5 out of 5
by A verified traveler

Posted 7 Dec 2019
Comment from Hotel Management
9 Dec 2019 by Juniadhi | Hotel Manager, Hotel Management
Dear Anonymous, Greetings from Natya Hotel Gili Trawangan We are delighted to know that you have experienced the best level of hospitality from our staff'. Here at Natya Hotel Gili Trawangan, it is within our core values to put people first, therefore, we always pledge to delight each and every guest with utmost attention and care. It also gives me an absolute pleasure to read your generous compliments on our room product as well as food here in our hotel. Once again, your positive feedback has tremendously motivated us to keep delivering seamless service and product to our guests. Thank you very much and I look forward to welcoming you back to Natya Hotel Gili Trawangan in the near future. Warm regards,
1 out of 5
by A verified traveler

Beware of bed bugs

Posted 12 Oct 2019 on Hotels
The stay during the trip was fine, however my friend and I discovered bed bug bites after checking out from the room we had shared. Will seek a refund
Comment from Hotel Management
17 Oct 2019 by Juniadhi | Hotel Manager, Hotel Management
Dear Anonymous, Warmest greetings from Natya Hotel Gili Trawangan. Thank you for staying with us during your recent visit to Lombok. At first, allow me to take this opportunity to express my regret and sincerest apology. I was very concern to read your feedback. I do apologize for any inconvenience caused and I have discussed the point concern with our team. Once again thank you for your constructive feedback addressed to our attention to improve our service in all areas to support to Natya Hotel and we look forward for another chance to welcoming you back again in the near future. Warm regards,
5 out of 5
by A verified traveler

100% recommend

Posted 23 Sep 2019 on Hotels
It was lovely,really enjoyed the hotel and Gili T.
Comment from Hotel Management
24 Sep 2019 by Juniadhi | Hotel Manager, Hotel Management
Dear Kawtar H, Greetings from Natya Hotel Gili Trawangan We are delighted to know that you have experienced the best level of hospitality from our staff'. Here at Natya Hotel Gili Trawangan, it is within our core values to put people first, therefore, we always pledge to delight each and every guest with utmost attention and care. It also gives me an absolute pleasure to read your generous compliments on our room product as well as food here in our hotel. Once again, your positive feedback has tremendously motivated us to keep delivering seamless service and product to our guests. Thank you very much and I look forward to welcoming you back to Natya Hotel Gili Trawangan in the near future. Warm regards, Juniadhi Hotel Manager
4 out of 5
by A verified traveler

Posted 1 May 2019
Right on the beach, clean and fresh, hairdryer and toiletries provided, free safe, wonderful professional and polite staff and a lovely restaurant and pool. Unfortunately no views at all from room as window centimetres from the side of adjacent hotel and natural light rather poor. However, excellent value for money and a great location, you dont go to a beautiful island like this to stay in your bedroom!
Comment from Hotel Management
9 May 2019 by Rumadi Room Division Manager, Hotel Management
Dear Valued Guest, Warmest greetings from Natya Hotel Gili Trawangan We are delighted to know that you have experienced the best level of hospitality from our staff'. Here at Natya Hotel Gili Trawangan, it is within our core values to put people first, therefore, we always pledge to delight each and every guest with utmost attention and care. It also gives me an absolute pleasure to read your generous compliments on our room product as well as food here in our hotel. Once again, your positive feedback has tremendously motivated us to keep delivering seamless service and product to our guests. Thank you very much and I look forward to welcoming you back to Natya Hotel Gili Trawangan in the near future. Sincerely yours, Rumadi Room Division Manager
5 out of 5
by A verified traveler

Posted 19 Apr 2019 on Hotels
Comment from Hotel Management
24 Apr 2019 by Rumadi Room Division Manager, Hotel Management
Dear Valued Guest Warmest greetings from Natya Hotel Gili Trawangan We are delighted to know that you have experienced the best level of hospitality from our staff'. Here at Natya Hotel Gili Trawangan, it is within our core values to put people first, therefore, we always pledge to delight each and every guest with utmost attention and care. It also gives me an absolute pleasure to read your generous compliments on our room product as well as food here in our hotel. Once again, your positive feedback has tremendously motivated us to keep delivering seamless service and product to our guests. Thank you very much and I look forward to welcoming you back to Natya Hotel Gili Trawangan in the near future. Sincerely yours, Rumadi Room Division Manager
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