Ratings based on 34 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2024
by A verified traveler
Beautiful property THE BEST STAFF!!
Posted 15 Oct 2023 on HotelsIf we could give it 10 stars we would! Excellent staff goes way out of your way to make you feel welcome. Such a beautiful property and so helpful in every way. Eco friendly which we loved!! Loved the fire dance, open mic, meals, outdoor shower, pool, sunset everything!! They helped us get a horse before the ferry and a private turtle trip.THANK YOU!! 10/10
by A verified traveler
Posted 24 Sep 2023 on Hotels
Staff are courteous, helpful and friendly. Food is average. Towels not clean enough. We enjoyed our stay there overall.
by A verified traveler
Posted 21 Sep 2023 on Hotels
Amazing hotel, released beach vibes yet very clean and polished service. Amazing stay
by A verified traveler
Posted 8 Sep 2023
Me and my girlfriend loved this resort we had a suite with pool.entrance and it was perfect glad we didnt go for the villa option now thankyou to all the staff at kardia for making our anniversary a special one we will be visiting again.
Comment from Hotel Management
18 Sep 2023 by Rumadi, Hotel Management
Dear David,Thank you for sharing your experience with us and other travelers. We are delighted to hear that you had a fantastic time at our resortThank you and regards,
by A verified traveler
Posted 4 Sep 2023
Can’t say enough about this property, would give 100 stars if we could. The sunset is beautiful, staff was extremely friendly, far enough away from the party spots that it’s quiet but close enough to bike to and from. We were here as a part of our honeymoon, HIGHLY recommend
Comment from Hotel Management
18 Sep 2023 by Rumadi, Hotel Management
Dear Tanner,We're grateful for your glowing review and are thrilled that we were able to provide you with a memorable stay at Kardia Resort.Sincerely yours,
by A verified traveler
Posted 24 Aug 2023
What a phenomenal place. The hotel was brilliant, the location was brilliant, and the staff were even better. Couldn't recommend the hotel more.
Particular thanks to Rudi for making our stay extra special - 6am runs and all.
Comment from Hotel Management
18 Sep 2023 by Rumadi, Hotel Management
Dear Eliot,Thank you so much for taking the time to share your positive experience at Kardia Resort. We're thrilled to hear that you enjoyed your stay with us!With best regards,
by A verified traveler
Posted 11 May 2023
Really beautiful resort on the quiet side of the party Island. Rooms are beautiful with gorgeous bathroom. Staff very friendly and efficient.
Comment from Hotel Management
16 May 2023 by Rumadi, Hotel Management
Dear Kerri,We're grateful for your kind words about our resort and the services we provide. Thank you for being our guest!Thank you and best regards,
by A verified traveler
Posted 13 Apr 2023
All in all, amazing staff and beautiful resort. Internet was sometimes not the best, particularly in the back of the resort, where our room was. Other than that, really great experience.
Comment from Hotel Management
15 Apr 2023 by Rumadi, Hotel Management
Dear Niloufar,We are grateful for your positive feedback and are thrilled to know that you had an enjoyable experience at Kardia Resort.Thank you and best regards,
by A verified traveler
Posted 9 Apr 2023
We arrived and they did not have the rooms we reserved, so they said we stay one night in a lower room and they would upgrade us for night two and three, so we said ok, perfect, problem was, they kicked us out of our room at 11am and then we didn’t get into the “upgraded room” until 6pm…no room for 7 hours was terrible, my husband ended up with heat exhaustion. Then we accidentally and I mean barley touched the lamp (be extremely careful as it’s super fragile glass) and the base cracked! They said oh yes that happed two days ago to another guest and showed us photos, and wanted me to pay 3.2 million!
The staff were great, but I would stay away
Comment from Hotel Management
15 Apr 2023 by Rumadi, Hotel Management
Dear Chessie,Thank you for taking the time to provide feedback about your recent stay at Kardia Resort in Gili.However, we are sorry to hear that you were disappointed with the room you get was not what you reserved, and please allow us to clarify regarding your 7 hours of waiting was not true, because the room was ready at 14:00 based on our check-in time. and our reception tries to find you at the pool area but did not find you. and regarding the hotel facilities that you damaged as our procedure is true, and you have to pay for that. As per our regulations that anything from the hotel area or room facilities damaged by our guests is at their own cost.We appreciate your understanding and hope that this did not detract too much from your overall experience at our resort. Should you decide to visit us again, please do not hesitate to contact our reservations team who will be happy to assist you in selecting the most suitable room for your needs.Thank you again for your valuable feedback, and we look forward to welcoming you back to Kardia Resort in the future.Best regards,
