Ratings based on 12 Verified Reviews

4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 May 2024
We loved staying at Samala! The villas were spacious and well thought out. The included breakfast was very generous and tasty. The staff were helpful and there was good cleaning service. We ended up extending our stay because we enjoyed Gili Meno so much. Our only complaint is the water situation. While we were there there was no fresh water from the taps. They informed us that it was an island wide problem at the beginning of our stay so we were informed and okay with it. However, this also meant that there was no hot water, and throughout our stay the water went out completely multiple times. The staff were always quick to respond to this issue but it became troublesome as the trip went on. We understand that the water shortage is a resource problem not a hotel problem but it became bothersome. Additionally, we were not satisfied with the drinking water situation. We were given two complimentary 500 ml drinking water bottles for the both of us at the beginning of our four night stay and no more the rest of the time and there was no water refill station. We understand that not every hotel has this but the problem arose in that they were selling water on the property for a large mark up compared to the rest of the island (10k at corner stores for large bottles and they were selling it for 17k). We found this strange that they were not only not providing drinking water to guests but were also selling it to us at a much higher price.
4 out of 5
by A verified traveler

Posted 20 Feb 2024
We enjoyed oyr stay here, it is a bit out of the main area but this is what we like, very close to the beach. The rooms are lovely and private and staff go out of their way to help and make your stay there very pleasant. Would recommend staying here. Terima kasih banyak.
5 out of 5
by A verified traveler

Fantastic place

Posted 8 Jan 2024 on Hotels
This place is amazing. The staff is very kind and help in any request. The room is very clean, cozy and comfortable, 2 minutes from the beach. You can get a bed in the beach as well. Powerful Wi-Fi. The best is...no TV which in my opinion is way better to be in contact with your family and nature. I almost forget it, the breakfast was amazing. I will come back with my family.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2024
2 out of 5
by A verified traveler

Posted 2 Jan 2020
We chose this “villa” because we were attracted by the ad of deck chairs by the beach. To our amazement this villa is not by the beach nor there any deck chairs displayed. It’s a deception. The staff did their best but they are not properly trained in housekeeping or even in cooking as after eating 1st 2 days, we chose to find other place for our meals.
Comment from Hotel Management
4 Jan 2020 by Nic, Hotel Management
We are sorry for your disappointment for the beach set up.We prepare the sun beds in our private beach upon guest request. Just ask to our staff at the reception or to the beach bar. Thanks for your review and comments.
5 out of 5
by A verified traveler from India

Posted 17 Oct 2019
The property is new. Right next to the beach. Staff are extremely friendly. We loved our stay here. The rooms are spacious, well designed. If you are looking to do snorkeling tour and need a boat, reach out to April who stays right opposite to the property. Rai, the staff from Villa Samalas hooked us up with him and trust me, April and Iswan are extremely professional. They know the right spots where you'll see the best there is around Gili Meno. If you want a good place to eat and chill, go to Divine Divers. Overall we had a great time. Would love to visit Gili Meno again and if we do, we are definitely staying at Villa Samalas.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2024
5 out of 5
by A verified traveler

Lugar Mágico !

Posted 1 Aug 2023 on Hotels
Muito limpo, organizado e a atenção foi muito agradável. Nos sentimos como en casa.
5 out of 5
by A verified traveler

Tramonto indimenticabile

Posted 31 Jul 2023 on Hotels
Piccolo hotel confertevole e pulito, non direttamente sulla spiaggia ma estremamente vicino, forniscono sdraio e teli mare, ristorante di buona qualità. Personale cordiale e disponibile. Eccezionale Sunset
5 out of 5
by A verified traveler

Posted 25 Jul 2023 on Hotels
Comment from Hotel Management
25 Jul 2023 by nicola, Hotel Management
Hello Karine, thanks for your review