Ratings based on 24 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2023
This is a lovely place for a quiet break right next to the beautiful Lake. The scenery and bird life is stunning.
The staff are great too. We were very pleased with the service.
Food is average, but there are various options. Some of the hotel is a little run down. However, the positives far outweigh the negatives and I can definitely recommend it if you don’t demand the very best.
by A verified traveler
Posted 23 Sep 2023
We have found this place bit strange.
Staff have try to be nice but all looks bit fake.
Dinning is really limited and we have been forced to order dinner 6 hours before dinner time.
Dinning room is also special/ish/ no music but loud 30 years old telenovela has been played on TV.
Night before our departure our dinner has been served but no one offers anything to drink, and waitresses just gone from restaurant so we have left after finished food.
Bathrooms needs to refurbished , I have complained about falling towels dryer rail but they no bother to repair it during our stay.
Definitely will not come back there
Thank you anyway for your hospitality.
Comment from Hotel Management
15 Oct 2023 by Edgar, Hotel Management
Dear DariuszWe appreciate you taking the time to provide feedback about your recent visit to our establishment. We are genuinely sorry to hear about the aspects of your experience that left you feeling uncomfortable.Our staff strives to provide genuine hospitality, and we apologize if it seemed otherwise. Your feedback about the limited dining options, the early dinner ordering requirement, and the atmosphere in the dining room is noted. We value your input and will work on improving these aspects.Regarding the TV choice and the service during your last dinner, we apologize for any inconvenience. This is not reflective of our usual standards, and we're addressing this with our team.Your concerns about the bathroom have been noted, and we're committed to refurbishing and maintaining our facilities.We're disappointed to learn that you won't consider returning, but we appreciate your feedback, which helps us make necessary improvements. If you change your mind, we'd be grateful for another opportunity to serve you better in the future.Thank you for sharing your thoughts.
by A verified traveler
Posted 15 Dec 2022 on Hotels
by A verified traveler
Average
Posted 4 May 2022 on HotelsThe place is ok, but the rooms are not in a good condition.
They need to do something on the rooms and also have a tv please
by A verified traveler
Posted 28 Oct 2021
Beautiful setting but bad service and terrible food
Comment from Hotel Management
22 Dec 2021 by sirville, Hotel Management
Hello Adriaan...Sorry for the bad experience we will check on the concerned areas
by A verified traveler
Posted 30 Aug 2021
Beautiful space, amazing staff!!!
Comment from Hotel Management
1 Sep 2021 by Regards, Collins., Hotel Management
Hi Philip; Thank you for the review
Looking forward to hosting you again here at Sirville Lake Elementaita Lodge.
by A verified traveler
Posted 16 Apr 2021
Literally on the side of the lake. Staff were very nice.
Toilet issues in the first room but staff were nice enough to upgrade us.
Comment from Hotel Management
17 Apr 2021 by collins, Hotel Management
Karibu sana.
Looking forward to hosting you again here at Sirville Lake Elementaita Lodge.
by A verified traveler
Posted 11 Feb 2021 on Hotels
Amazing place and staff, perfect spot to relax and unwind.
Comment from Hotel Management
11 Feb 2021 by collins, Hotel Management
Thank you very much Mr. Ferraro for the review; it was a pleasure hosting you here at Sirville Lake Elementaita and we look forward to hosting you again and again.
by A verified traveler
Posted 11 Jan 2021 on Hotels
Beautiful place - bit noisy due to lots of children, but great for families! Otherwise nice local food, friendly staff and great views over the lake!
Comment from Hotel Management
11 Jan 2021 by Bosire , Hotel Management
Dear David,
Thank you for your review and we consider your observation keenly, Coincidently you happened to be here on a busy season when we had most guests on holiday but in most cases we are serene. Will locate you a quiet Cottage next time you visit.
Once again thank you for choosing Sirville Lake Elementaita Lodge as your holiday destination , looking forward to host again.
by A verified traveler from Nanyuki
Posted 14 Oct 2020
Beautiful location and installations, and all is very very clean. It was too cool to swim but the pool is amazing.
Dinner was just a little disappointing considering the pictures on the site (maybe because of reduced guests in these times), lamb ribs were basically bones with no meat, but all was well cooked.
Bring your toiletries.
