Ratings based on 225 Verified Reviews

3.7 out of 5
96% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

OK motel on the outskirts of Grenoble

Posted 12 Aug 2023 on Hotels
Not the most charming location, but there's free parking and it's a 10 minute walk from a tram stop that gets you into the center of Grenoble quickly. Room is quite small but clean.
Comment from Hotel Management
15 Aug 2023 by caco, Hotel Management
Bonjour, merci pour votre avis. Crdlt
2 out of 5
by A verified traveler

Posted 24 Dec 2022
The room wasn't cleaned.... the bathroom was leaking... t
Comment from Hotel Management
13 Jan 2023 by caco, Hotel Management
Bonjour,Merci pour votre avis nous mettons tout en oeuvre pour améliorer les points négatifs de votre avis.Crdlt
4 out of 5
by A verified traveler

Basic and convenient.

Posted 26 Jul 2022 on Hotels
Basic room conveniently close to the university. However, check in machine required four phone calls to check in and finally the manager to come. Some of the buttons for the room ID did not appear to work and so had to wait for a new one to be created.
Comment from Hotel Management
27 Jul 2022 by caco, Hotel Management
Bonjour,merci pour votre avis ,nous mettons tout en oeuvre pour améliorer les points négatifs.Crlt
4 out of 5
by A verified traveler

Good for the price.

Posted 10 Jan 2022 on Hotels
Front desk person was helpful and courteous. Free wifi was terrible: never more than 2 bars and disconnecting every few minutes. 10% discount to nearby Hippopotamus restaurant
Comment from Hotel Management
18 Jan 2022 by caco, Hotel Management
Bonsoir, Merci pour votre avis. Cordialement.
3 out of 5
by A verified traveler

Posted 23 Dec 2019
Good position near a tram station into the centre. No responses to messages or telephone calls so no idea how to self check in until we got there and phoned their help line.
Comment from Hotel Management
26 Sep 2020 by Reception, Hotel Management
Bonjour, Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B lors d'un prochain séjour
4 out of 5
by A verified traveler

Posted 7 Jun 2019
THE DOOR IS A LITTLE BIT DARK. THE STAFF IS ALRIGHT
2 out of 5
by A verified traveler

Expect little to no service

Posted 14 Jan 2019 on Hotels
They assigned me a room with a broken door (cracked and wobbly). The door code I was provided didn't work (some of the keys on the keypad were not working). As nobody is on site in the evening, I had to call the hotel phone number, which is not free. Nobody was answering. I had to book another room through the machine; luckily there were vacancies. I submitted a complain through the hotel website; no response. Next morning, the person at the reception reimbursed me for the extra room, but didn't bother to apologize. It's seems what happened to me is normal.
4 out of 5
by A verified traveler

Very convenient

Posted 30 Aug 2018 on Hotels
Good price and very convenient for a one night stay at the University.
1 out of 5
by A verified traveler

I wouldn't recomend you this acomodation

Posted 23 Jul 2018 on Hotels
The location of the hotel is really bad, we didn't relax knowing where the car was going to be there all night. Once we we're in the hotel we found our room very untidy and the concierge didn't speak in English. Perfect cocktail.
3 out of 5
by A verified traveler

Posted 15 Apr 2024
Les draps étaient tachées la douche limite en propreté Possibilité d’envoyer des photos de linge de lit
Comment from Hotel Management
28 Apr 2024 by caco, Hotel Management
Bonjour, merci pour avis nous mettons tout en œuvre pour améliorer les points négatifs de votre avis. Crdlt
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