Ratings based on 30 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Mar 2024
The staff there were so nice. The property itself is stunning, nice and quiet but there is access to food nearby. Breakfast had decent options and the goat soup with scorched rice I ordered for room service was incredible. It is not too far from main attractions and since transportation from Grab or scooter is an option, it makes it pretty easy. I would definitely come back here again
by A verified traveler
Posted 31 Jan 2024
I will definitely return if I were to return Ninh Binh. I wished my stay was longer this time as well. I hope to stay for about a week or so next time 😄
Comment from Hotel Management
1 Feb 2024 by Vivian - SM of Bai Dinh Garden Resort & Spa, Hotel Management
Thank you for your generous review on Expedia. We are grateful for your support and recommendation, and we remain committed to providing exceptional service to all our guests. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future.
by A verified traveler
5 stars!
Posted 20 Apr 2023 on HotelsExcellent! Such a beautiful little place with amazing gardens and scenery. The highlight was absolutely the staff. They were incredibly caring, helpful and attentive. The location is near Mua Caves and Trang An boat launch. Wouldn’t stay anywhere else.
by A verified traveler
Posted 11 Apr 2023
We had great time staying at this resort. We stayed in a room on the second floor with a pool view for 4 nights. The room had vaulted ceiling; it was very spacious, clean and very comfortable. The resort has nice garden and pool. Food at the restaurant was delicious. And staff was absolutely amazing. Everyone was so friendly and helpful.
Ms Jade Dao organized 3 terrific private tours for us and also took care of all transfers/transportation that we needed. Ms Dao answered all our questions and was always ready to take care of any concerns that we had from the moment we made our reservation. Our tour guide Tuan was very knowledgeable and certainly made our trips even more memorable.
Overall, we had an amazing experience and certainly recommend it.
by A verified traveler from Mequon
Posted 7 Apr 2023
People
by A verified traveler
Posted 28 Oct 2022 on Hotels
by A verified traveler
Posted 12 Oct 2022
They get an A for effort! Wonderful staff and property, I recommend it for that. Not so much for the area - many restaurants in town, but everything was "not in season". Villagers are very friendly and welcoming.
by A verified traveler
Very poor stay
Posted 17 Feb 2021 on HotelsThe hotel had very little hot water. We ordered from the hotel restaurant 3 times and it took approximately 2 hours to receive our food each time. The orders, when received, were never correct. Many orders left out an entire dish from the order, leaving a family member with nothing to eat. Most of the menu was not available. The hotel advertises that is has tours available as part of their service. We asked about tours a few times and never received a response. The TV requires you to log-in to your own private Netflix, Hulu or Amazon accounts. The WiFi in one of our rooms did not work. I would not normally complain about a hotel, especially during times of COVID; however, this was a pricey stay and far from what was advertised, this is the worst experience we have had in any Southeast Asia hotel or homestay and I want to ensure others know so they consider the amount of money they are investing in their trip.
by A verified traveler from Darwin, Australia
Posted 17 Jan 2020
The setting & standard of rooms were okay. Unfortunately the bathroom shower hot water was extremely hard to regulate & was scolding or freezing. The Restaurant food was okay but the staff need alot of hospitality training as they don't come to your table to check if your drink is empty. They bring you your dinner with no cutlery or chop sticks. Also need to work on their personal presentation. Overall, l wouldn't recommend or stay there again as it's 30 KM from Tam Coc.
by A verified traveler
Posted 8 Jan 2020 on Hotels
