Ratings based on 476 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Very warm and helpful welcome.
Hotel very convenient for St Pieter's station.
Generous continental breakfast with scrambled eggs and bacon too.
My room a little on the small side (for two); but fine for a short stay.
by A verified traveler
Posted 17 May 2024
Staff were friendly and helpful.
Watch out for the underground parking, the ramp is quite steep and tight turn at the bottom.
by A verified traveler
Posted 14 May 2024
Lovely hotel, clean comfortable bed and excellent bathroom with both bath and separate shower.
Water, coffee and tea available.
Only criticism, the air conditioning was not working - we were told just on the 6th floor. It 25 degrees whilst we were staying.
We were offered and accepted an electric fan, and advised to keep the windows open. Not ideal as the street was noisy late at night and early morning.
Comment from Hotel Management
15 May 2024 by Chamade hotel, Hotel Management
Dear Amanda,Thank you for your feedback.It is gratifying to hear that you found our beds comfortable and the bathroom facilities to your satisfaction. We pride ourselves on the cleanliness and comfort of our accommodations, and your comments affirm our commitment to providing an excellent guest experience.We regret to hear about the inconvenience caused by the air conditioning issue on the 6th floor and the noise from the street. While our windows are designed to offer sound isolation when closed, we understand that this can be less effective with the windows open, and for that, we are truly sorry. We appreciate your understanding in using the electric fan provided. Please rest assured that the air conditioning situation you encountered was an exception and not representative of our usual standards.We are heartened to learn that the provision of water, coffee, and tea in your room contributed positively to your stay. At Hotel Chamade, we endeavor to ensure every guest enjoys the little comforts that make a difference.We hope to welcome you back again.Best regards,Chamade hotel
by A verified traveler
Posted 12 May 2024
Very clean and new inside as recently upgraded. Unfortunately AC was not available yet but is being switched on next week. Windows could only be fully open or fully closed.
Comment from Hotel Management
14 May 2024 by Chamade hotel, Hotel Management
Dear Andrew, Thank you for taking the time to review your stay.We are delighted that the cleanliness of our rooms met your expectations, and we thank you for acknowledging the effort our housekeeping team puts forth daily to ensure a pristine environment for our guests.We regret to hear about your experience with the air conditioning. As you mentioned, the upgrade of our AC system is indeed a recent improvement aimed at providing optimal comfort. We are sorry for any inconvenience caused and are pleased to inform future guests that the system is now fully operational.It is also reassuring to know that our service was a highlight of your stay. Our staff strives to offer the best experience possible, and your recognition of their dedication is greatly appreciated.We note your comments regarding the room amenities and hotel condition. While our amenities aim to meet the needs of our guests comfortably, we are excited about the forthcoming renovations planned for 2024, which will address these and further enhance the overall guest experience.Regarding the windows, we understand the need for versatility and appreciate your feedback. The windows are designed for guest safety, but our team is always on hand to assist should a guest require.We are looking forward to welcoming you again. All the best!Chamade hotel
by A verified traveler
Posted 27 Apr 2024
Right next to the train station. Was very clean and comfortable.
Comment from Hotel Management
30 Apr 2024 by Chamade hotel, Hotel Management
Dear Jake, Thank you for sharing this review of your time at our hotel.It's wonderful to learn that the cleanliness and comfort of your room met your expectations and contributed to a pleasant stay. We take great pride in maintaining our hotel to the highest standards, and your recognition of our efforts is much appreciated.Our team is dedicated to providing exceptional service, and we're thrilled to see that we were able to make your visit enjoyable. We're also glad that the amenities in your room added to the comfort of your stay.Thank you for choosing Hotel Chamade, and we look forward to the opportunity to welcome you back in the future.We look forward to a return visit from you in the future.Best wishes,Chamade hotel
by A verified traveler
Posted 6 Apr 2024
New renovated hotel. Very Clean. Short walk from train station.Staff very helpful, you can leave luggage at reception. Highly recommend this hotel.
Comment from Hotel Management
15 Apr 2024 by Chamade hotel, Hotel Management
Dear Gil, Thank you for sharing this review of your time at our hotel.We are delighted to hear that our recent renovations have met your expectations and that the cleanliness of our rooms was up to the mark. It is also gratifying to know that our staff's helpfulness contributed positively to your stay and that our location conveniently near the train station added to your comfort. Rest assured that we will continue to uphold the high standards that you appreciated during your visit.We look forward to welcoming you back in the future.Kind regards,Chamade hotel
by A verified traveler
Posted 21 Mar 2024
I only scored low because the property is undergoing renovation but I knew that when I booked. Otherwise a good place to stop overnight In.
Comment from Hotel Management
15 Apr 2024 by Chamade hotel, Hotel Management
Dear Alastair,Thanks for taking the time to share your views about your visit to our hotel.We're pleased to know that you found our hotel to be a good stop for an overnight stay and appreciated our high standards of room cleanliness and service. Your commendation for our team's dedication is greatly valued, and we're glad that the amenities provided in your room added to the comfort of your stay. We understand that renovations can cause some inconvenience, and we appreciate your understanding in this matter. Rest assured, the renovation is an effort to enhance our facilities and service, ensuring an even more comfortable experience for our future guests.We hope to have the occasion to see you again.Kind regards,Chamade hotel
by A verified traveler from Shanghai
Posted 3 Feb 2024
Okay for a short stay. Ongoing construction inside the property was somewhat inconvenient.
Comment from Hotel Management
7 Feb 2024 by Chamade hotel, Hotel Management
Dear Chirantan,Thank you for taking the time to share your feedback.We're delighted to know that the cleanliness of your room met your expectations and that our service left a positive impression. Improving our facilities is a continuous process, and we're committed to providing an even better experience for our guests. We regret any inconvenience the ongoing construction may have caused during your stay.We hope to welcome you back.Best wishes,Chamade hotel
by A verified traveler
Posted 2 Dec 2023
It should be listed that the hotel is two blocks from the train station and the tram is directly in front of the hotel. This makes the hotel very convenient for tourist.
Comment from Hotel Management
6 Dec 2023 by Chamade hotel, Hotel Management
Dear John. Thank you for taking the time to share your experience with us.We're delighted to know the hotel's proximity to the train station and tram access enhanced the convenience of your stay.We hope that you will return on a future occasion. Best regards,Chamade hotel
by A verified traveler
Posted 28 Nov 2023
We stayed for two nights. It was perfect. Highly recommended.
Comment from Hotel Management
6 Dec 2023 by Chamade hotel, Hotel Management
Dear Michael,Thank you for taking the time to share your feedback.We're thrilled to hear that our team's dedication to service met your expectations and contributed to a perfect stay. Your appreciation for the exceptional cleanliness of our rooms reaffirms our commitment to maintaining high standards.We all look forward to the pleasure of welcoming you back soon.Our kindest regards,
